The Mutltimedia Audio Controller is part of the sound drivers. Normally, when the correct sound drivers are installed this problem is solved. There is a specific and required install sequence and that may be the problem. (1) Install Windows (2) Install Dell Desktop System Software (3) Install Intel motherboard chipset drivers (4) Install device drivers including Video, DELL Sound Driver, Ethernet, etc.
One of the most often skipped item and key to a successful install is the motherboard chipset drivers. These must be installed before instaling sound drivers. On a Dell Integrated Audio (e.g. your Soundmax) the Dell drivers need to be used as non-Dell drivers either do not work or do not work correctly.
If the chipset drivers were skipped, usually they can be installed, the PC rebooted and then any missing device drivers installed. In a few cases it takes a new, correct sequence/correct drivers, to get everything working.
Well I didn't do it in order but did install the chipset driver, oh well foolish me. Many thank yous.
EDIT: the CREATIVE driver in the \DELL\ folder was a dud. After downloading the driver from CREATIVE's website and following the above advice, I'm now getting sound.
fireberd
9 Legend
•
33.4K Posts
1
August 4th, 2011 04:00
The Mutltimedia Audio Controller is part of the sound drivers. Normally, when the correct sound drivers are installed this problem is solved. There is a specific and required install sequence and that may be the problem. (1) Install Windows (2) Install Dell Desktop System Software (3) Install Intel motherboard chipset drivers (4) Install device drivers including Video, DELL Sound Driver, Ethernet, etc.
One of the most often skipped item and key to a successful install is the motherboard chipset drivers. These must be installed before instaling sound drivers. On a Dell Integrated Audio (e.g. your Soundmax) the Dell drivers need to be used as non-Dell drivers either do not work or do not work correctly.
If the chipset drivers were skipped, usually they can be installed, the PC rebooted and then any missing device drivers installed. In a few cases it takes a new, correct sequence/correct drivers, to get everything working.
user99672
1 Rookie
•
2 Posts
0
August 4th, 2011 10:00
Well I didn't do it in order but did install the chipset driver, oh well foolish me. Many thank yous.
EDIT: the CREATIVE driver in the \DELL\ folder was a dud. After downloading the driver from CREATIVE's website and following the above advice, I'm now getting sound.
awkward tho. :emotion-7:
Ankit_Test
1 Rookie
•
72 Posts
0
August 4th, 2011 13:00
Ankit_Test
1 Rookie
•
72 Posts
0
August 4th, 2011 13:00