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March 14th, 2005 07:00

Multimedia Keyboard - Volume Control Not Working

I have a Dimension 8300 with mulimedia keyboard running XP SP2 fully updated.
 
The volume control and mute button are no longer working, all othe buttons are ok.
 
They worked fine until few weeks ago - I suspect they stopped working after some of the Windows updates.
 
Tried reinstalling soiftware with no effect
 
Any suggestions how to fix this ?
 
 

Message Edited by martinharran on 03-14-2005 04:35 AM

26 Posts

March 15th, 2005 12:00

...my volume-control stopped working after I installed the drivers for my Terratec 6fire audiocard. Have you installed drivers for a non-soundblaster or non-dell systemboard audiocard? You might try to do a roll-back to see if this caused it.

I searched for information on how to configure the multimedia-controls on that keyboard and I ended up in the registry with the knobs of the keyboard being mapped to various values (the values being mixer-controls). All looked well, but the volume wont move, so I think it's incompatibility of the Terratec-drivers with this functionality. (my 'mute'-button works, though...)

March 15th, 2005 16:00

Nope, no hardware changes :(

April 9th, 2005 22:00

For anyone else who has this problem, I found the cause of it.
In Control Panel\Sounds and Audio Devices my default Playback was set to my modem instead of my sound card!
 
This is not an uncommon problem after SP2 - I discovered this when I was sorting out why sound wasn't playing on Falsh movies.

September 1st, 2012 17:00

I have your Dell keyboard, and I am not able to find the volume  on the key board .   Can you please tell me where it is.   

Thanks

Deborah

1 Message

July 11th, 2013 17:00

I had the same problem with Windows 8, the solution is to go to Control Panel/Devices and Printer/ then select your keyboard device and run Troubleshoot.  This will re-establish it's USB connection and restore the Dell audio keys

2 Posts

July 7th, 2014 20:00

Your tip worked fine for me!! Thanks a lot! It were driving me crazy!!

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