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Last reply by 09-28-2015 Solved
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2 Bronze
2 Bronze
43901

No Internet After New Hard Disk & Windows 7 Clean Reinstall

I own a Dell Studio XPS 9100 that I bought in 2011. 

The Seagate Barracuda SATA 1TB hard drive died, and I replaced it with a Seagate Barracuda 2TB drive. The  Windows 7 re-install went ok, but I couldn't connect to the net.

Ran device driver, and got errors on the network adapter and RAID.

I went to the Dell site for the 9100 and installed the drivers for the adapter and RAID.

No luck. I still get the "no adapter" error along with the "no cable connected" error.

I have read a lot of the messages on this problem and am stymied.

Does anyone have any idea how I can solve this once and for all and get on the internet?

Replies (12)
7 Plutonium
228

First run the diagnostics:

http://dellwindowsreinstallationguide.com/f12-preboot-diagnostics/

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
2 Bronze
2 Bronze
228

It came back normal except I got a message that no diagnostic utility partition was found.

It is still doing the reboot.

7 Plutonium
228

Okay but the HDD and memory passed the standard tests?

You never changed any BIOS settings such as SATA operation?

Try a startup repair using your Dell Windows 7 Reinstallation DVD:

http://dellwindowsreinstallationguide.com/diagnosing-windows-vista7-startup-problems/

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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