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April 17th, 2013 08:00

Optiplex 755, E2160 CPU, no AMT option when entering Intel ME; CPU- Upgrade?

Hello folks :)

this ist my first DELL, and I love it so far.

My problem: I want to use this 755 MT as a headless server, therefor I wanted to enable AMT. When I enter the Intel ME by pressing CTRL+P on boot there's no option to configure AMT, like it is shown here

Could it be that the option will only show if I use a "real" Core2Duo like an E6300 Conroe? Because I'm confused with core2duo vs. Pentium DualCore: 

In the opti_755_techspecs.pdf they write about the "Core2Duo E2160" - CPU, but Intel is calling this unit "Pentium DualCore". 

Will a new cpu bring up the AMT - functionality? Or do I waste my time and better send the optiplex back?

Regards from Germany,

Bernd

11 Legend

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47K Posts

April 18th, 2013 07:00

Not All Systems come with AMT aka VPRO.  If the AMT was ever disabled then it can NEVER be re enabled again.

There is a white sticker on the inside cover that indicates what the AMT mode is or isnt. On the Manageability Mode Options for Dell Optiplex 755  where they say that Management Options of the computer depend on the sticker inside the machine chassis. And if the sticker says 1, AMT is installed on the motherboard, and if it's any other (2, 3 or 4) number, AMT is not and only a motherboard change can change it.

Manageability Mode Options on Replacement System Boards for the OptiPlex™ 755


The OptiPlex™ 755 has one system board per chassis available for dispatch. The system board is shipped in manufacturing mode and the end user or service provider must select the manageability option upon first boot. There are four manageability options that might be seen on the customer order according to the original configuration purchased.
For information on what manageability options were configured when the system was originally shipped, refer to Table 1

Label   SKU Part Number Description
Basic Systems Management Mode
1 vPro
AMT
DASH Ready
310-9491 CU245 Short: Advanced Client Systems Management,w/vPro,OPTI
Long: Advanced Client Systems Management,with vPro,Dell OptiPlex
Option Online: Advanced Client Systems Management (w/ vPro)
MOD MOD,LBL,MGMT,VPRO/AMT/DASH
1 AMT
DASH Ready
310-9494 HP413 Short: Advanced Client Systems Management,w/iAMT,OPTI
Long: Advanced Client Systems Management,with iAMT,Dell OptiPlex
Option Online: Advanced Client Systems Management (w/ iAMT)
MOD MOD,INFO,MGMT,AMT/DASH,OPTI
2 ASF Only 310-9492 CU377 Short: Basic Client Systems Management,w/ASF,OPTI
Long: Basic Client Systems Management,with ASF,Dell OptiPlex
Option Online: Basic Client Systems Management (w/ ASF)
MOD MOD,INFO,MGMT,ASF ENABLED
3 ME Disabled 310-9493 XT411
NN180
Short: Client Systems Management Disabled,OPTI
Long: Client Systems Management Disabled, Dell OptiPlex
Option Online: Client Systems Management Disabled
MOD MOD,INFO,MGMT,MEBX,DISABLE,OPT
MOD MOD,INFO,1-WATT,BIOS,OPTI,755
Deployment Mode
N/A Disables Remote Configuration 310-9495 CU378 Short: One Touch Provisioning Support,OPTI
Long: One Touch Provisioning Support, Dell OptiPlex
Option Online: One Touch Provisioning Support
MOD MOD,INFO,MGMT,ONE TOUCH CNFG
2 ASF with AMT option 310-9497 WK835 Short: LEGACY ASF SETTING FOR IAMT,OPTI
Long: Legacy ASF Setting for iAMT,Dell OptiPlex
Option Online: Legacy ASF Setting for iAMT
MOD MOD,INFO,MGMT,ASF ROLL BACK
4 No TLS * 310-9496 RU572 Short: TLS Encryption Disabled,OPTI
Long: TLS Encryption Disabled, Dell OptiPlex
Option Online: TLS Encryption Disabled
MOD MOD,INFO,MGMT,TLS,DISABLE,OPTI


* The No TLS option only applies to the following countries: China, France, Hong Kong, Israel, Korea, Poland, and Russia.
Table 1: Manageability Mode Labels
When issuing a dispatch, leave a note in the Comments to Service Provider field with the Manageability Mode option that must be selected after the system board is replaced.




The Manageability Mode Sticker on the Chassis Cover for the OptiPlex™ 755


On the inside of the removable side cover there is a 2" x 1" label denoting the manageability mode with which the system was purchased (Figures 1 ).

Figure 1: The Manageability Mode Sticker Location on the OptiPlex 755 




Configure the Manageability Mode on a Replacement System Board


 Note:  
  When the number for the manageability mode is entered and confirmed, it is unable to be changed. If the incorrect manageability mode is selected, it is possible the system board must be replaced depending on the option selected.  
  1. Turn the system off and remove the power cord.
  2. Open the chassis cover and locate the manageability mode sticker.
  3. Verify the number on the manageability mode sticker.
  4. Close the chassis cover, plug the power cord back into the system, and turn the system on.
  5. At the Type the number corresponding with your selection: prompt, press the key for the number obtained from the sticker (Figure 1).

    Figure 1: Prompt Received After Replacing the System Board
  6. At the Continue with selection? (Y/N) prompt, press .
  7. After the system shuts down, turn the system back on to continue with normal operation.




Change Manageability Modes 1 and 2 if Incorrectly Selected


It is not possible to change the Manageability Mode when options 3 or 4 have been selected. 
If Manageability Mode options 1 or 2 are incorrectly selected after replacing the system board, correct this by performing the following steps:

  1. Restart the computer.
  2. Press and hold  while tapping

    at the Dell logo screen to enter the Intel Management Engine BIOS Extension (MEBx) screens.

  3. When prompted, enter the password and press .
  4. Select Intel (R) ME Configuration and press .
  5. At the [ Caution ] screen, press .
  6. At the Intel (R) ME Configuration screen, press to select Intel (R) ME Features Control amd Press the key.
  7. Press  to select Manageability Feature Selection.
  8. Use or to select either Intel (R) AMT or ASF, which are respectively options 1 and 2 when selecting the Manageability Mode on a replacement system board.




3 Posts

April 18th, 2013 09:00

Wow, great job man! All information I found in different places have you put together in one clearly describing post... thumbsup for that!

As I found out, there's a "2" printed on the Service Sticker inside the door whicht means, that AMT never ever could be enabled on this box. That's a pity, but now I now where I stand. 

Thank you so much speedstep! :emotion-21:

3 Posts

April 18th, 2013 02:00

sry for the pushen . any ideal and even a light  guess  are appreciated . Thanks!

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