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rlevandusky

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19 years ago

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rlevandusky

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October 19th, 2007 16:00

Optiplex 755 PCI Serial Port Driver ??

Can anybody direct me to the driver for the PCI Serial Port and PCI Simple Communications Controller for an Optiplex 755. It is NOT a modem as I do not have anything installed. I am pretty sure it is the onboard serial port driver as no serial com port is showing up in device manager and nothing I load will fix it. I would have thought the chipset driver would have but it did not. I am using XP SP2.
 
 
  • Elsbeth.

    2 Intern

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    614 Posts

    17809

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    Posted October 19th, 2007 18:00

    rievandusky,


    Welcome to the Dell Community Forums.


    You need to install the Intel AMT SOL/LMS driver in order to get the serial port out of the Other devices category.

    As far as the PCI Simple Communication driver, you need to install the Intel AMT HECI driver.

    Both are under the Chipset driver category on the Dell Resource CD.
  • tnoll

    1 Message

    17809

    0

    Posted January 30th, 2008 19:00

    Is there a Window 2003 driver for the PCI Simple Communication Controller for the Dell Optiplex 755?
  • 17809

    0

    Posted February 5th, 2008 16:00

    tnoll...

     

    ... I too am seeking a PCI Simple Communication Controller driver for Server 2003.  Have you progressed in a resolve for this?  If so, do you have a step-by-step you can share.

     

    I too have created a new post titled "Optiplex 755 w/Server 2003" with the same inquiry.

     

    Thanks,

    ... TJ

  • Hydralisk00222

    2 Intern

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    2440 Posts

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    Posted February 5th, 2008 16:00


    @tnoll wrote:
    Is there a Window 2003 driver for the PCI Simple Communication Controller for the Dell Optiplex 755?

    No. There are no iAMT drivers for Windows Server 2003
  • 17809

    0

    Posted February 5th, 2008 19:00

    February 5, 2008

    Note0: The following is NOT formally supported via Dell or Intel, but a workaround.  Implementation is at your own risk.

    Note1: Still under test, therefore your response and/or experience is encouraged

    Note2: Reversible fixes are not supported  

    Subject: PCI Simple Communication Controller (Optiplex 755 w/Server 2003) (Q35 Chipset)

    Topic: HECI.inf modification

    Dell Driver: AMT HECI (R162295)

    The following modification allows HECI.inf to be recognized within Server 2003

      Open the HECI.inf using Notepad

      Within the section titled "Manufacturers and Models Section" locate the sub-section [Intel.NTx86.5.2]

      Remove the default content, which is described as an ";empty section, so this INF does ... " (see example below)

      Replace the content with the information within the sub-section [Intel.NTx86.5.1] (see example below)

      Save

      Within Device Manager, update the driver manually... pointing to the HECI folder.

    Example before the modification:

      [Intel.NTx86.5.2]

      ; Empty section, so this INF does not support NT 5.2 and later for x86. (2003)

      [Intel.NTx86.5.1]

      ; DisplayName               Section           DeviceId

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4

    Example after the modification:

      [Intel.NTx86.5.2]

      ; DisplayName               Section           DeviceId

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4

      [Intel.NTx86.5.1]

      ; DisplayName               Section           DeviceId

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4

  • darusko

    2 Posts

    17809

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    Posted May 22nd, 2008 16:00

    Since I didn't see anyone confirm this, I'm posting to advise that following the process mentioned will indeed allow the installation of the PCI Simple Communication Controller with Windows 2003 Server.
  • finikito

    2 Posts

    17809

    0

    Posted November 2nd, 2011 06:00

    I am installing WinVistaBusinessSP2 on a Dell Optiplex 755 and I ran into the same problem, I installed the fix mentioned, Intel_AMT-HECI_A02_R255437, and it worked. Thanks!

  • speedstep

    11 Legend

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    46969 Posts

    17809

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    Posted November 2nd, 2011 07:00

    Server 2003 can use XP drivers,  Server 2008 can use VISTA/WIN7 Drivers.

  • sprung

    1 Rookie

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    5 Posts

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    Posted November 3rd, 2011 10:00

    thanks very much.  i just installed windows 7 on a Dell Optiplex 755.  it found and loaded all the drivers except for the these.  i used the ones you suggested listed for Vista (no windows 7 drivers listed for the 755)  and it worked great!

  • speedstep

    11 Legend

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    46969 Posts

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    Posted November 3rd, 2011 16:00

    There is no PCI Simple Communications Controller sounds like the fritz chip is activated and you did not install the chipset drivers.  The TPM (ST Microelectronics Trusted Platform Module ) chip has a unique and secret RSA key.  The name "Fritz chip" was coined by Professor Ross Anderson.

    Bios A04 has the following fixes.

    1. Removed China (Sinosun) TPM support.

    2. Resolved defect with the floppy IDE redirection feature.

    3. Optimized PCI-Express training algorithm for certain multi-head video cards.

    4. Added ImageServer support.

    5. Added SATA legacy mode support for older operating systems.

    6. Improved handling of scenario where system runs out of Option ROM space.

    7. Updated TxT AC Module to 1.3.

    8. Added support for systems with no TPM installed.

    9. Updated ME firmware to 1125 (UUID fix for AMT provisioning).

    10. Improved hard drive password support in RAID mode.

    11. Added support for RAID 0.

    12. Changed default power policy to support MEDIASABLE SKU.