Skip to main content
Start a Conversation

Unsolved

This post is more than 5 years old

haffy

136 Posts

10324

May 7th, 2004 19:00

Sound Problems - CtHelper MFC Application has encountered a problem and needs to close......

All,

have Dimension 8300, Windows XP Home Edition and running McAfee virus scan, Firewall, Spamkiller. have also installed Win TV 2000 via USB port. Audigy 2 soundcound.

Background

Bought new game last week Tiger Woods PGA Tour 2004 and installed - everything working fine until last night.

I was running PGA tour and switched user to let my daughter check a word document.

When I went back to the pc later to resume, CtHelper MFC application error message appeared and NO SOUND from speakers - just a hum. No sound either from windows media player, Realplayer etc - sound on Win TV 2000 still fine though!

My daughter assures me that she encountered no problems/anything unusual.

I have tried to Sytem Restore for circa 5 different restore points but all incomplete! So much for restore points!

Have tried various checks - creative diagnostic tests say evertyhing is ok although I cannot try speaker test because I am not given speaker set up to choose from! Volume controls etc on......

Have now run out of ideas and would greatly appreciate help in solving this very frustrating problem.

 

many thanks in advance

 

Haffy

 

 

Message Edited by haffy on 05-07-2004 05:44 PM

haffy

136 Posts

May 8th, 2004 12:00

All,

having tried lots of things, including Dell diagnostics (which just told me what I already knew - "No sound from speakers"!), I used the originally supplied Creative Audigy CD supplied by Dell with my used to repair existing installation. Having done this everything seems to be back to normal - fingers crossed.

Haffy

Eurobird

2 Posts

September 6th, 2004 10:00

I seem to have the same problem you described concerning no sound and the message from CtrHelper MFC Application.

Could you please explain in a little more detail what you did to fix it?

Thanks a lot.

joe_biancalana

3 Posts

November 29th, 2004 12:00

Has anyone found a solution to this problem??? CTHelper MFC Application has encountered a problem and needs to close. We are sorry for any inconvenience.:smileymad: ??
 
I'm getting this message whenever I boot the machine or switch users.. and my audio is completely GONE.. (real player, media player or the Creative Labs player... none of them work any longer) Ive tried the Creative labs site to no avail, and was hoping restoring my machine to an earlier saved  restore would hwlp until I read this message..
 
cheers
 
Joe

AndersSt

1 Message

May 9th, 2005 19:00

I also managed to solve it by reinstalling the creative CD, I choose to repair without uninstall before reinstalling. Takes a lot of time so be patient.
 
/Anders

Was this post helpful?

View All

No Events found!

Top