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November 18th, 2006 02:00

Sound System Has No Power - repost with new info

Hi All, when I originally posted this, I omitted the system info so I'll add it here and re-post the original. As to the problem, now the entire sound system is dead....no power (no green light next to the on/off switch). I have checked all the connections as well as the fuse on the subwoofer and all are o.k. If you have any idea, I'd appreciate it as this has me totally stumped (although that's not hard to believe).
 
5650 5.1 Surround Sound with subwoofer (new fall 2005)
SoundBlaster Live 24 bit Advanced HD Audio
 
This is a strange problem that has come up more and more frequently over the last month. Occasionally, while listening to music, there will be a loud pop/crack sound through the speakers and the power for the audio apparently fails. The green power light on my monitor mounted center speaker then goes off and it's as if the power has been shut off. The first few times it happened, I rebooted and it came back on. Then when that stopped working, I would shut down and kill the power to my surge protector for a few seconds. After repowering and starting, it would fix the problem. Then, nothing I did would help, it would just come back on by itself a little later (sometimes with a pop). Now it's completely dead. I've checked all connections and they appear tight. Anyone have any clue what this might be? I'm at a loss and it is aggravating. Thanks,
 
Chip

November 18th, 2006 05:00

I think there can be a problem with the wiring inside the speakers. If you have extended warranty then u can get it replaced by calling dell 

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November 18th, 2006 09:00

If your unit has an external power transformer, make sure it's fully plugged in.  Some of those heavy transformers tend to come loose from the AC plug.  Also, try a different AC plug. 
 
If it's internal, reseat all connections (unplug then plug back in). 
 
If it's not that and the speakers are not in warranty, start looking for replacment.

85 Posts

November 20th, 2006 06:00

Thanks folks,  I've tried all the connections and power sources to no avail. I do not have an external transformer. I'm thinking maybe something came loose in the subwoofer and am considering popping the back off to check inside. I have to believe nothing fried inside as the problem was intermittent for a while before becoming permanent. Plus, I'm waiting to hear from Dell for their take but you know........
 
Thanks again,
 
Chip
 
p.s. a guy I knew in high school made me listen to Lloyd Green - Shades of Steel, all the time. But, it was pretty good.
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