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June 17th, 2015 19:00
T3600 will not power on
I have a T3600 workstation that is almost a year and a half old. Earlier today, we had an electrical storm but we never lost power or had any problems in the plant. After the storm had passed, I noticed that 5 of the USB ports on the back had quit working. The ports on the front were fine. I shut the computer down, unplugged the power cord and held in the power button. I then powered back up and completed some more work.
Before going home, the machine powered off and will not power back on. I noticed that when I hit the power button the first time, there were the numbers 1234 that lit up briefly in an amber color. Nothing happens now when I press the power button. Any help in steering me the right way would be appreciated.
DELL-Jennifer K
4 Apprentice
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1.2K Posts
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June 18th, 2015 08:00
Good day Cnc_Guy ,
This is the case where in the system is not receiving sufficient power from the source .
I would suggest you try these steps and advise the result ,
*Disconnect the system from wall socket ,press and hold the power button for 15-20 seconds here we are trying to release the static power from the system .
*To test if the power supply unit (PSU) is working fine ,turn on the system from wall socket at the back of the system where the power cord connects to the machine a tine black colored button is visible .Press that button if the PSU is working fine then the PSU handle lights up .If this is successful then system board has gone faulty .
I hope this helps .If there are any more concerns do write to us .
Kindest Regards ,