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October 5th, 2002 14:00

VCOMM (05) + 0000053A Error : OE : 0028 : C02A903A

I have been getting this fatal error message for the last week. It happens most often when I open Explorer V 6 or Outlook Express V 6, but not only then and not all of the time. Any ideas?

2.5K Posts

October 7th, 2002 16:00

Jackguzewich,

Thank you for using the Dell | Talk forum.
Try to repair or reinstall both applications.
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How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
The information in this article applies to:
Microsoft Internet Explorer version 6 for Windows XP
Microsoft Outlook Express 6.0 for Windows XP

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
Q256986 Description of the Microsoft Windows Registry

SUMMARY:
This article describes how to reinstall or repair Internet Explorer 6 and Outlook Express 6 in Windows XP. You must do this if you are having problems with Internet Explorer or Outlook Express because of damaged files or missing registration information.

IMPORTANT: After you use the procedures in this article, you must reinstall any updates to Windows XP again. To reinstall Windows XP updates, visit the following Microsoft Windows Update Web site:
http://windowsupdate.microsoft.com/

MORE INFORMATION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, use either of the following methods while you are logged on as an administrator.

Method 1: Reinstall or Repair Windows XP
To repair or reinstall Internet Explorer and Outlook Express in Windows XP, complete the following procedure while you are logged on as an administrator:
Use the System File Checker tool to scan all of the protected files on your computer:
Click Start, and then click Run.
In the Open box, type sfc /scannow, and then click OK. Note that you may be prompted to insert the Windows XP installation CD-ROM.
Test to determine if the issue is resolved.
--If the issue is resolved, skip the remaining steps.
--If the issue is not resolved, continue to the next step.

--Complete an in-place upgrade of Windows XP, a repair of Windows XP, or reinstall Windows XP. For additional information about how to complete an in-place upgrade or repair of Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
Q315341 How to Perform an In-Place Upgrade (Reinstallation) of Windows XP

Method 2: Edit the Registry and Install Internet Explorer 6
While you are logged on as an administrator, click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate the appropriate registry subkey, right-click the IsInstalled (REG_DWORD) value, and then click Modify.
To reinstall only the Internet Explorer 6 browser component on Windows XP, use the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
To reinstall only Outlook Express 6 on Windows XP, use the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
Change the value data from 1 to 0, and then click OK.
Quit Registry Editor, and then download and install Internet Explorer 6. For information about how o download and install Internet Explorer 6, visit the following Microsoft Web site:
http://www.microsoft.com/windows/ie/default.asp

By default, Internet Explorer 6 is preinstalled in all versions of Windows XP and cannot be uninstalled. To provide computer manufacturers more flexibility in configuring desktop versions of Windows XP, Microsoft has made it possible for OEMs, administrators, and users to remove user access to Internet Explorer while leaving the Internet Explorer code intact and fully functional to make sure the functionality of programs and operating system functions that rely on it. For example, Windows XP supports an "IEAccess=off" switch in the Unattend.txt file, and Internet Explorer has been added to the Add/Remove Windows Components section of the Add/Remove Programs tool in Control Panel. This does not reinstall Internet Explorer.

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