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36970
September 18th, 2013 02:00
Wake On LAN problem with Dell Inspiron 580
Hi All
I hope someone can help me out with this, as it really is driving me mad.
I am having problems getting the WOL feature of the Inspiron 580 to work. I have 2 other PCs on my home network, and both of them work fine with WOL, it's just this Dell machine that won't play ball (Windows 7 64bit).
I have flashed the bios to the latest version (A07), and updated the Broadcom Ethernet driver to the latest (15.6.0.2), but still no good.
The bios setting has Allow Wake up ENABLED, and the NIC card has the following :
Wake on Magic Packet : enabled
Wake on Pattern Match: enabled
WOL Speed: Lowest speed advertised
All 3 options are ticked in the NIC Power Management tab.
Interestingly, when all 3 of my PCs are off, my other 2 machines still show as being connected on my router (light on the LAN), but the Dell shows it as being off.
I've ran out of ideas now.
Can anyone help, or offer any advice?
Many Thanks in advance.
thegoon
3 Posts
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September 19th, 2013 02:00
Can anyone shed any light on this? I'm kind of thinking that it's a bios problem, but I have the latest version (A07).
I've installed the Dell Client Configuration Utility, even though it's not compatible for Inspiron, just to see what I could find out. I managed to collect some data from the Bios, which states that "Wakeup on LAN Method : 3".
I'd appreciate an answer from someone from DELL on this please, as it seems the hardware is faulty! There must be a way to change this setting somehow (obviously not through the usual Bios settings as everyone there is set correctly).
CESSCO
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December 8th, 2014 13:00
thegoon, did you ever get this wake on lan issue resolved? I am having a similar problem with a Dell Inspiron 620.
RoHe
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December 8th, 2014 17:00
You should have started a new thread since this one is old and you have a different PC model.
Did you change BIOS setup Power Options?
Wake on LAN from S4/S5 — Enabled or Disabled (Disabled by default)
thegoon
3 Posts
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December 9th, 2014 01:00
No. I contacted Dell who, because I wasn't in my warranty period, were as unhelpful as they could possibly be. Awful service, and something I'll remember when I upgrade my system in the future.
In the end, I bought a cheap NIC card, installed that, and that works fine using Wake on Lan. So, it appears it was a problem with the onboard network controller. Nothing could get that thing to wake up.
Hope you get it sorted.
thegoon