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June 4th, 2012 21:00
Win7 wont validate or reinstall after hard drive replacement
On my Studio XPS 8100 running Win7 home premium (64bit) I replaced the failed OS drive ( 1000GB samsung) with a nearly identical Western Digital (1000GB). I recovered the system from an Acronis image . The system ran/runs fine but will not pass the Windows genuine advantage validation. The Windows genuine Advantage (WGA) diagnostic tool runs and does not report any problems. With assisstance from MS, I forced the system to go back through initial validation and double checked that I was using the correct product key and that the key was valid ( straight from the sticker) . MS even gave me a new product key to try. None of these resolved the problem so I ( at MS behest) downloaded a windows 7 SP1 ISO image and tried to run the upgrade option off the Win7 setup disc it created. The upgrade does all its checks, validation and decompression , installs for awhile and then says that it can not run Win7 on this hardware , rolls back the install and exits. Any idea what is going on? The PC is running Win7 now as I type this so it must be possible. Is there a special Win7 SP1 update for the XPS? The only real problem I see is that it fails the WGA check and therefore it wont update. The image I restored from was from Jan2012 so the OS is a little out of date and that could be the problem but the darn thing won't update because of the WGA check which is probably failing because the OS is out of date. (Tight little failure loop there guys) I believe that WGA will shut the computer down if it does not validate in 30 days or something. I see a bunch of hacks that say they will disable WGA, but this is a licensed and paid for copy... I should not have to resort to that.
Any ideas? Any help? Someone has had to have replaced a OS drive before, I done a bunch of XP's never had a problem..


rdunnill
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June 4th, 2012 22:00
My first thought is a clean install. I know it's a lot of work, but it can make a world of difference.
I had a similar problem to yours after using Acronis to image a drive over, but it was with Office 2007. For some reason, the phone activation system claimed my installation key was invalid and refused to activate it. Finally, I was able to activate it over the Internet.
If a new product key won't work, a clean install may be the only solution.
speedstep
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June 5th, 2012 06:00
The Upgrade install will not clean install without installing again over the top. The orange Box Set is MAK 3 times.
The other thing I find is that the OEM Key from SP1 will not install on Pre SP1 and vice versa.
JustLabs
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June 5th, 2012 06:00
I am certainly trying to avoid having to do that. I am also concerned about the implication.. that there is something fundamentaly different about the Win7 I get when I go back to "factory config" and the Win7 I get off the official MS win7 DVD. I tend to keep computers a long time, will I have to go back to "factory fresh" every time a hard drive fails? Kind of negates the value of doing image backups. The install message "Windows won't install on this hardware" makes me think there IS something Dell did to win7 to get it to work on the XPS .
JustLabs
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June 5th, 2012 07:00
The other thing I find is that the OEM Key from SP1 will not install on Pre SP1 and vice versa
The system came with SP1 installed so I assume the key is valid for SP1, MS tried a new key as well.
When you say the "Upgrade will not clean install without installing again over the top" what do you mean? It wont' install over a system already running SP1 or that it will replace the current SP1 files ( which is what I want) . Also what is the Orange box set reference?
Thanks for the response.
speedstep
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June 5th, 2012 11:00
Retail version of Windows 7 has two main primary type of licenses – full or full package product (FPP) and upgrade, where the most obvious differences between full and upgrade versions are different prices for full and upgrade license, and customers have to possess an existing Windows license to be eligible for upgrade license.
Officially, Windows 7 Upgrade version only allow an user to “upgrade” from a previous version of Windows operating system, via “in-place upgrade” or custom install, which replaces old Windows. Even if upgrade path from some versions of older Windows cannot perform “in-place upgrade”, and require user to perform a custom clean install, but it only means that user has to start the Windows 7 installation from within an existing Windows, and choose “Custom Install” during the course of Windows 7 setup.
Windows 7 Upgrade license wants to see an installed and activated copy of Windows XP or Windows Vista before installation is allowed. As Windows 7 setup does not ask for an existing CD or DVD disc of Windows, thus if user full formats and wipe XP or Vista installation so that the drive is empty and blank before using the upgrade disc, setup no longer able to see any existing installation, and will return “Invalid Product Key” error message.
OEM COA and Key will not work with Retail Versions of the WIN7 Disc and Vice Versa.
Retail Keys will not work with the OEM version of windows.
A Genuine DELL Restore DVD for WIN7 if the Machine Came with WIN7 Will not ask for a key
and will automatically activate using the Certificate stored in the BIOS rom.
If you have an Orange Box Upgrade or Other Retail Single upgrade you can boot from the Disc
and install windows (without entering a key).
After it is installed you Boot into windows.
Then Enter the Key
It will make a windows.old folder that you can delete.
Then go online and activate.
Microsoft is not trying to stop people from upgrading they are trying to stop people from installing more than 1 copy of windows using the same key.
The Exception to this is the Orange Box version which allows 3 installs from the same key.
rdunnill
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June 5th, 2012 21:00
I've used OEM keys with retail discs; the only key that wouldn't activate was from a Family Pack. (It would only activate with an upgrade-type install, not a fresh one.)
JustLabs
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June 6th, 2012 13:00
Good info on the different type of loads and keys. I had started out building an ISO image from a link the MS tech support guys typed in while they had remote control of my machine..but when they saw it would take 2 hours to download they logged off to let me finish the download and try the install. The download hiccupped and the image was corrupt but I found a link to a WIN7 image online and used it.... I wonder if the one MS was linking to was an OEM image and I linked to a retail download... That was the image that gave me "can't run Win7 on this HW " message, so I dont think it had even attempted validation yet. .
I reloaded from the factory default restore DVD's this AM, I will see if it validates ( it activated automaticly) .
The comment of :
A Genuine DELL Restore DVD for WIN7 if the Machine Came with WIN7 Will not ask for a key
and will automatically activate using the Certificate stored in the BIOS rom.
Is intriguing...My root problem is that my fully licensed, legal and official Win7 OS wont pass validation. Validation must be looking at some finite set of parameters to decide what is Ok and what isn't. Is this BIOS parameter one of them? Can't imagine why it would have changed.
rdunnill
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June 6th, 2012 19:00
I'm unsure of the algorithm, but once Windows is activated validation follows.
I have a collection of Windows 7 PCs (Home, Professional, and Ultimate in OEM, upgrade, retail, and academic versions), but I confess I've never used a restore disc. The Fortune 500 company where I'm working on contract makes extensive use of Dell machines (I'm using a T3500), but they're set up with regular Enterprise versions of Windows.
The purpose of BIOS activation is to spare the user having to manually activate Windows. In the event of it failing, the user has the option of calling the 1-800 number, which has only failed twice for me, once with a corrupted Office 2007 and again with the third install of a Family Pack disc.
speedstep
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June 7th, 2012 11:00
Microsoft is usually quite friendly about giving you another key. The only time they did not is when I had gotten a chinese pirated DVD from Ebay that looked Legit. I paid for and was sent a new disc from microsoft with a key.
It was called windows 7 get legal edition.