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482
July 11th, 2004 15:00
Windows 2000 - USB 2.0 not working - even after SP 4 is installed
Hey Folks:
I have a problem with my Dimension 4550. I cannot enabled the "Enhanced Mode" for the USB controller so it's still at 1.1 and not 2.0 (it just says Standard - see below).
I have also tried to use the Windows Update (to install the NEC driver - which I think this box has), but to no avail. Is there anyway to get it at 2.0 at this point? My configs are below (and I've updated the BIOS as well to the latest).
-------------------------------
General Information
Computer Model Dimension 4550
BIOS Vendor Dell Computer Corporation
BIOS Version A03
BIOS Date 11-12-02
Windows Version Microsoft Windows 2000 Professional
Processor
Manufacturer Intel(R) Pentium(R) 4 CPU 2.00GHz
Clock Speed 2GHz
Memory
Memory Slot 1 Description [DIMM_A]: 512Mb
Memory Slot 2 Description [DIMM_B]: 128Mb
Available Memory 69.76 %
Page File Size 1582.5Mb
Available Page File 88.89 %
Virtual Memory 2221.5Mb
Available Virtual Memory 83.38 %
Adapters Intel DC21143 PCI Fast Ethernet Adapter
NOC Extranet Access Adapter
Drive Type Drive Size Total Available Space User Available Space
C: NTFS 14.64Gb 7.044Gb 7.601Gb
E: FAT 0.014Gb 0.012Gb 0.002Gb
Type Description
DVD/CD-ROM Drives HL-DT-ST CD-RW GCE-8400B
Disk Drives Maxtor 6E030L0 28.63Gb
ST39120A 7.867Gb
Generic STORAGE DEVICE USB Device 0.007Gb
Display Adapters NVIDIA GeForce4 MX 420 64Mb
Floppy Disk Drives (Standard floppy disk drives) Floppy disk drive
IDE ATA/ATAPI Controllers Standard Dual Channel PCI IDE Controller
Primary IDE Channel
Secondary IDE Channel
Keyboards Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mice and Other Pointing Devices PS/2 Compatible Mouse
Monitors Default Monitor - (Standard monitor types)
USB Controllers Standard Universal PCI to USB Host Controller
Standard Universal PCI to USB Host Controller
Standard Universal PCI to USB Host Controller
I have a problem with my Dimension 4550. I cannot enabled the "Enhanced Mode" for the USB controller so it's still at 1.1 and not 2.0 (it just says Standard - see below).
I have also tried to use the Windows Update (to install the NEC driver - which I think this box has), but to no avail. Is there anyway to get it at 2.0 at this point? My configs are below (and I've updated the BIOS as well to the latest).
-------------------------------
General Information
Computer Model Dimension 4550
BIOS Vendor Dell Computer Corporation
BIOS Version A03
BIOS Date 11-12-02
Windows Version Microsoft Windows 2000 Professional
Processor
Manufacturer Intel(R) Pentium(R) 4 CPU 2.00GHz
Clock Speed 2GHz
Memory
Memory Slot 1 Description [DIMM_A]: 512Mb
Memory Slot 2 Description [DIMM_B]: 128Mb
Available Memory 69.76 %
Page File Size 1582.5Mb
Available Page File 88.89 %
Virtual Memory 2221.5Mb
Available Virtual Memory 83.38 %
Adapters Intel DC21143 PCI Fast Ethernet Adapter
NOC Extranet Access Adapter
Drive Type Drive Size Total Available Space User Available Space
C: NTFS 14.64Gb 7.044Gb 7.601Gb
E: FAT 0.014Gb 0.012Gb 0.002Gb
Type Description
DVD/CD-ROM Drives HL-DT-ST CD-RW GCE-8400B
Disk Drives Maxtor 6E030L0 28.63Gb
ST39120A 7.867Gb
Generic STORAGE DEVICE USB Device 0.007Gb
Display Adapters NVIDIA GeForce4 MX 420 64Mb
Floppy Disk Drives (Standard floppy disk drives) Floppy disk drive
IDE ATA/ATAPI Controllers Standard Dual Channel PCI IDE Controller
Primary IDE Channel
Secondary IDE Channel
Keyboards Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mice and Other Pointing Devices PS/2 Compatible Mouse
Monitors Default Monitor - (Standard monitor types)
USB Controllers Standard Universal PCI to USB Host Controller
Standard Universal PCI to USB Host Controller
Standard Universal PCI to USB Host Controller
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Chesty1
35 Posts
0
July 14th, 2004 05:00
Unistall the drivers and try to reinstall the USB card, and drivers now that you have SP4 installed. The trick is to have SP4 first, then install the USB card along with the drivers. I hope this helps you out.
Wayne,
System Specs.
Dell Dimm 4400, Pentium 4 1.7 GHZ, 400 FSB
200 GB HDD With 3 Partitions Win XP Home SP1
20 GB HDD 2 partitions Win 2000 Pro SP4, and Win 2000 Advanced Server on other Partition
16x CD-RW, Floppy, Radeon 9600 128 DDR, 512 MB PC 2100, Dell Enhanced Multimedia Keyboard, Dell Optical Mouse, 17 inch CRT, Harmon/Kardon Speakers.