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20252
November 28th, 2010 12:00
XPS 720 BSOD Error bsod stop 0x0000007e (0xffffffffc0000005,0xfffff880042c78D8,0xfffff880042c7140)
I have a dell xps 720 desktop, factory overclocked 3.33ghz, 8gb ram. I chose the overclocked option on dell.com when customizing my processor. My PC came with Windows Vista 32 bit Home Premium. I didn't like Windows Vista and let alone it's 32bit. So I format my hard drive and installed Windows 7 64bit. I installed all the drivers that support 64 bit. After 2 days of using the new windows version I received a blue screen. So i restarted my computer and thought the problem would go away, but the blue screen keep appearing constantly. It's getting to the point that it's annoying. I thought my hardware weren't compatible with Windows 7 even though it said it supports Windows 7. So i went back to Vista 64 bit, but i still receive the blue screen. I don't know what's going on, I had Windows freshly formatted each time, and installed drivers that came with my PC. I remember one of the blue screen messages mention something about "less or equal...." "clock calculation problem with one of the core" Does anyone have any idea how to fix it? bsod stop 0x0000007e (0xffffffffc0000005,0xfffff880042c78D8,0xfffff880042c7140)
speedstep
11 Legend
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47K Posts
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November 29th, 2010 05:00
If you are installing 64 bit vista you should use 64 bit drivers.
you might receive the following Stop error message when the computer starts:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
WUSB54GCx86.sys- Address 92D89498 base at 92D7c000, Datestamp 45c04cc9
Note The parameters and file names in this error message might vary, depending on the cause of the Stop error.
The file name in the second line of the error message, WUSB54GCx86.sys, is an example of a driver file that might be causing the error.
You may receive a "Stop 0x0000007E" error message after you enable the BitLocker Drive Encryption feature in Windows Vista
Service pack information
To resolve this problem, obtain the latest service pack for Windows Vista. For more information,
click the following article number to view the article in the Microsoft Knowledge Base:
http://support.microsoft.com/kb/935806
osprey4
6 Operator
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34.2K Posts
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November 28th, 2010 13:00
HiLgxgirl,
The stop 0x7e error is a driver problem. But you seem to indicate you are getting more than one blue screen error. Are you following the Dell instructions for a clean installation of the operating system?
LGxGirL
2 Posts
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December 1st, 2010 10:00
Yes, whether I had Windows 7 or Vista, I did install the correct driver. I had service pack 2 on Vista, but the problem didn't solve. My PC would still restart on its own constantly then BSOD would follow after 3 restarts. I tried download the hotfix on Microsoft for the BSOD, but nothing help.