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318347
XPS 8700 suddenly slow rebooting and starting
My previously speedy Dell 8700 with 12GB ram has suddenly slowed to a crawl when rebooting or starting up. The problem occurs before any hard drive activity starts. So, when I reboot, after the shutdown procedure occurs, the monitor goes into sleep mode (amber), the white light on the tower's power button remains on. The computer is then silent for about five minutes before the monitor comes alive, the disk activity light comes on, and the startup procedure occurs. From that point, the startup is speedy.
If I completely power down, when I boot up, the power light turns white, the screen displays a Dell logo in a circle. There is no caterpillar going in a circle for approximately five minutes. There is no disk activity. Suddenly, after sitting there, the caterpillar appears, and the computer boots up speedily from that point. Basically, the Dell logo without caterpillar is taking several minutes when it used to take a couple of seconds. If I hit F12, it won't beep until after that five minutes is over. So, the problem is very early on in the boot process, I would guess.
I have shut down the computer, pulled out the plug. Removed all USB cords. Held the power button down for thirty seconds, then re-inserted all cords, and powered back up. That did not seem to solve the issue.
I have BIOS A03 that came installed on this machine which was purchased almost exactly one month ago. I haven't attempted to update the BIOS in fear that I might make things worse since the computer was fast a week or so ago.
The online diagnostics refuses to run. Have not knowingly changed anything in BIOS settings. Have not run diagnostics from F12, but will do so. Cannot see how to turn on verbose POST.
gymchair
5 Posts
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January 20th, 2014 10:00
Docwon
5 Posts
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February 9th, 2014 12:00
I just rolled back the Bluetooth driver and my problem with slow reboot was solved on my xps 8700 Windows 8.1 computer.
gymchair
5 Posts
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February 10th, 2014 14:00
I think there's a check box in Windows Update that can be checked next to that bad driver [optional update] so that Windows Update doesn't offer that bad driver for download again?
Roger1955
561 Posts
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February 10th, 2014 14:00
Yes Sir! work for me too......but : Substitute character removed as per TOU> this should not be happening. BTW, Windows update will try to install the Substitute character removed as per TOU> driver again, be aware!
Bryan1234567
1 Message
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February 19th, 2014 13:00
Rolling back the bluetooth driver worked on my XPS 7500 machine as well. The Device Manager hung on disabling both devices, but I killed it each time and then confirmed that the 2012 driver was in place. I rebooted and noted the 2012 drivers were still in place. Rebooted again and the problem was solved.
missingno112
2 Posts
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April 3rd, 2014 16:00
Worked on my 8700 also. I never would have thought to try an older driver. Good catch
fenoywb
14 Posts
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April 17th, 2014 08:00
chucko6166
26 Posts
1
April 17th, 2014 20:00
What is the version of the driver that your system shows in Win8.1 update 1?
Mine is 8.0.1.312 dated 011/22/2013
I recall that I installed the newer driver from Station-Drivers.com previously. it looks as though there is a newer driver than what I have installed. Here is the link:
http://www.station-drivers.com/index.php/downloads/Drivers/Qualcomm-Atheros/Bluetooth/Qualcomm-Atheros-Bluetooth-Version-8.0.1.318-WHQL/
but the site is in French so it may be a bit challenging to D/L the file. (Hint - click on Telecharger - that means download - or upload).
The newer drivers have been problem free for me. I don't know why Dell still only lists the older drivers.
I hope the newer driver solves the issue for you. Let us know either way.
fenoywb
14 Posts
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April 17th, 2014 21:00
fenoywb
14 Posts
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April 18th, 2014 07:00
Jurke
1 Message
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November 24th, 2014 20:00
you sir deserve an oscar, this worked! Thanks alot...
Almost had an hearattack :)