Unsolved
This post is more than 5 years old
1 Message
0
13250
XPS 8700 will not connect to an iPhone
Hello,
My Dell XPS8700 will not charge my iPhone 4S, or allow it to be recognized by iTunes. I have tried every USB port, several different sync cables, all with same symptoms. My phone pulses about once a second, as though it begins to charge, then disconnects then repeats this over and over. I tried connecting my wife's iPhone, and got the exact same results, so I have ruled out a phone problem. Have any of you experienced this, or heard about similar problems?
Please help!
Thanks!
DELL-Ravi Ch
7 Technologist
7 Technologist
•
7.1K Posts
1
April 18th, 2014 23:00
Hi barkinatya,
It seems like the phone is not getting recognized on the system due to the faulty drivers. I would suggest you to open the device manager on your system and then connect the iphone to the system and reply us with the snapshot of the device manager.