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July 5th, 2016 05:00

You make it sound so easy!! NEVER goes as described.......

I dont know what the issue is, but I CANNOT get any help from this site!!  Tried, and contacting Dell doesn't work either.  I'm not stupid.  I know how to follow step-by-step directions, but when they don't  produce "said" results.......I am tired of this.  I would just like THE EXACT LINKS I NEED TO FINISH!!!  The days are numbered I want this resolved BEFORE the July 29th deadline PLEASE!!!  Thank you!! 

Community Manager

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54.9K Posts

July 5th, 2016 07:00

To whom are you speaking? I only see this one post from you. For our users to assist in troubleshooting, post the following information =
* System model
* Issue
* Troubleshooting done

9 Legend

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16K Posts

July 5th, 2016 15:00

Since you mention the 29th of July I assume you are frustrated about a Windows 10 Upgrade? What model of Dell do you have? Press [Windows] and [ r ] and type in msinfo32 and press [Enter]. Let us know the OS Name, Version, BIOS Version/Date, Processor and Installed Physical Memory.

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