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August 24th, 2009 09:00

mouse & keyboard not working

After the hard drive in my Dell Optiplex 755 computer was changed I re-installed the OS and then the the Drivers and utilities.  However I now have the problem of both the keyboard and mouse have stopped working.

Can someone assist me?

Ruth

 

4 Operator

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11.1K Posts

August 24th, 2009 09:00

Did you install the Desktop System Software and then the chipset drivers following re-install of the OS?

3 Posts

August 24th, 2009 10:00

Thanks for responding.

Yes, I did.  After I installed the OS. I Installed the Desktop System Software and then the other drivers including the chipset drivers.

4 Operator

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11.1K Posts

August 24th, 2009 10:00

I'd try different ports and/or different keyboard + mouse.

3 Posts

August 24th, 2009 14:00

I have already tried different ports and different keyboard and mouse.  They did not work.

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