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17 Posts
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72389
October 17th, 2012 02:00
ram upgrade on precision 490
Hi, I have a Precision 490 (Xeon 5110 1,6Ghz single cpu) with 2x1GB pc2-5300 ddr2 modules installed. I tried to insert other 2 identical modules (unmounted from an identical workstation). In the bios section "memory info" I can see listed all 4 dimm inserted but "installed memory" is only 2GB and also Windows 7 x86 see 2GB. Is it possible for the bios to recognize all 4GB?
Thank you
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kappa85
17 Posts
1
October 17th, 2012 02:00
Ok, I found the answer: bios update A08 solves the problem and let 4GB recognized.
I was using bios A06.
DELL-Kevin Ha
4 Apprentice
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185 Posts
0
October 17th, 2012 02:00
Good Morning
Thank you for contacting the community.
The 490 should support up to 32GB of DDR2 physical memory.
The memory modules must be identical, and also populated in slots 1 / 2 / 3 / 4 and so on (white slots 1st).
If there is a problem, either the memory or the slots could be faulty. The best way to test this is try all modules in slot 1, 1 at a time, and also test the 2 modules from your system in the swap machine. Also updating the bios could sort any memory issues like this where it is not installing.
Regards
Kevin
DELL-Roshan L
6 Operator
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4.4K Posts
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May 17th, 2013 01:00
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