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4794
December 5th, 2010 05:00
reinstal full system. hard drive issues
Machine :
Inspiron Desktop 400 ORDER - France HSB; Processor AMD X2 6850; Memory 8192 MB ( 2 x 4096 ) 800MHz DDR2 dual channel; Hard Drive 1TB serial ATA. Operating system French Genuine Windows 7 professional 64 bits.
First start 2010/04/29
Service Tag < ADMIN NOTE : Service tag and express service code removed per privacy policy >
Order : < ADMIN NOTE : Order number removed per privacy policy >
iSSUE : to reinstal full system since no more access to Windows. after started, power on, after Logo Dell message
BootMGR is missing. CLrt + ALT + SUP to restart. them available F2 or F12. NO F8.
I am using F12 + Recovery CD ( the red one provided with Inspiron ).
Diagnostic :
a ) Test Memory : MpMemory Ver : 0488; ALL : PASS
b ) pre boot system assessment Build 4253. ALL PASS
Problem : When I start with the CD ( RED ) + F12, selected CD/DVD, 1 ) Windows is loading, 2 ) Language and country, 3) Install, 4) start to load instillation ... but them nothing happen
I have been running a test using the Grey CD Test System : errors
Hard drive : confidence test : 0F00:1348 Disk block
Hard drive : read test : 0F00:0248
SCSI 0.000. 4400:011A
what to do ? Cheers
shesagordie
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December 5th, 2010 12:00
Gregory Chemin
An 0f00-1348 error code is serious and indicates a failing hard drive, you need to replace the drive.
Bev.
Gregory Chemin
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December 7th, 2010 10:00
Cheers Bev, what is the address in France or Germany that I can send back that box pls ?
Thank in adance to point de right direction
I can find any return details on thge web ...
Regards, Greg Chemin
shesagordie
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46K Posts
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December 7th, 2010 11:00
Gregory Chemin
Providing you have a warranty, you need to contact Dell's Technical Support located in the country where you reside.
Bev.