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billc

26 Posts

2082

November 29th, 2001 20:00

windows media player 7 crashing

Everytime I download video headlines or news from CNN or other news sourceswith windows media player 7, the screen stops and sends the message, TAPISRV CAUSED INVALID PAGE FAULT IN MODULE32.DLL. Then the screen goes black. My Real palyer works fine in this same situation. Also, windows media player works fine to play back music unless it's downloading from the net. Any suggestions?
Thanks, Bill

Ron B

639 Posts

November 29th, 2001 21:00

Hello-While you're killing time until a Media Player expert comes along, you can look at the Media Player support articles here: MS Support Articles for DV

Dr. Lawrence Ho

2 Intern

 • 

2K Posts

November 30th, 2001 01:00

Hi guys, One quick thing to check is in Media player preferences. Open media Player and click tools/options. Make sure that streaming media is checked. Also, if you have installed this yourself, make certain the codecs have also been downloaded.. You will find them on the program disk or an the downloading utility. You might consider upgrading to media player 7.1. It is a significant improvement. That might solve the problem. There are other things that might be at fault, but give these simple things a try. Oh yes, almost forgot. if you use a firewall, allow media player to be a server.



LawrenceH



Message Edited on 11/29/01 09:37PM by paindoc

Message Edited on 11/29/01 09:38PM by paindoc

billc

26 Posts

November 30th, 2001 20:00

Thanks guys. I'll check both.
Bill

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