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Administrative Rights privileges/updates
How do I go about getting 'administrative rights' privileges to my own computer?
My DELL desktop PC's sound just quit: I've been using this computer since 2005. HOW is it, now, after all this time 'not' a digitally signed software? Is this new?I cannot use Google Voice or hear any sound. Is my computer 'toast'??
I did a DirectX diagnostics on it following all the 'help' steps, This comes back:
'The file smwdm.sys is not digitally signed, which means that it has not been tested by Microsoft's windows hardware quality labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer' '
DirectSound test results: Failure at step 19 (User verification of software): HRESULT =0x00000000 (error code)
My computer tech son says:
it was the "automatic" install that you don't have permissions to complete? You need the 'administrative password' so you can finish automatic installs and updates.
Seamom
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March 24th, 2013 12:00
So sorry, but thank you. I am such a novice and a DIY person I stumble around in these places like a drunk blind woman! I still don't know where to go...is there a 'Technical Forum' button or site I missed here in the dark?? My language for this is even worse! Any suggestions...I sure need help. Smile...
zbestwun2001
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March 24th, 2013 12:00
Seamon,
You'll have to repost that question in the appropriate forum as this one is a Customer Care Forum and we don't deal with technical issues on it.
Sorry,
Zb1
zbestwun2001
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March 24th, 2013 13:00
Seamon,
Start by reposting this in either the Desktop forum here: http://en.community.dell.com/support-forums/desktop/f/3513.aspx or the Laptop forum here http://en.community.dell.com/support-forums/laptop/f/3517.aspx .
Zb1