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Jef Moors
Copper

GX 520 : power button flashing orange

Hi,
 
I have a user which has the strange problem that his optiplex gx520, from time to time powers off, however the power button keeps flashing orange.
Pushing the power button gives no response, I have to keep it pushed for about 10 seconds before the flashing stops.
No status leds on the front. All fans are operational (when I turn on the system) so probably no thermal error. Also no swollen elco's like we had in the optiplex gx280.
 
Anyone encountered this problem/behaviour before ?
 
Jef
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12 Replies
speedstep
Diamond

Re: GX 520 : power button flashing orange

Flashing Yellow = BAD POWER SUPPLY.

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Mark1025
Silver

Re: GX 520 : power button flashing orange

its a power related issue..whether it needs a replacement power supply or not is another issue. I have seen several times in the past where its actually been the hard drive for this particular issue. Best thing to do is strip it right down to power supply, motherboard, and cpu then leave it powered on longer than it usually stays on. Probably is the power supply just thought id mention its not guarenteed, the support from dell wont give you 1 for simply having a flashing amber light anyway
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Re: GX 520 : power button flashing orange

Remove the memory and listen for beep codes, if there aren't any but the power light on the motherboard is on that means that it could be the motherboard. The PSU should still be able to emit beeps if there is flea power on the MB.
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speedstep
Diamond

Re: GX 520 : power button flashing orange

Flea power does not indicate good power supply.

Dell says Bad power supply.

Blinking Yellow/Amber Initial state of LED at power up. Indicates ICH has power, but the POWER_GOOD signal is not yet active. If LED remains this color, it is probable that the power supply needs to be replaced.

 

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The forum is primarily user to user, with Dell employees moderating
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Mark1025
Silver

Re: GX 520 : power button flashing orange

yea probably the power supply being what i said, just remember everything thats connected to the power supply can also have the potential to be causing power supply issues...and thats technically anything in the system
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stonent
Platinum

Re: GX 520 : power button flashing orange

I saw this same thing on a PC, the hard drive was the culprit. The PC came from a building that was known to have had power issues (voltage drops and spikes) For some reason about 4 computers there had the same exact issue. All powered on when the hard drive was replaced.

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melkor_41
Copper

Re: GX 520 : power button flashing orange

http://www.theregister.co.uk/2006/07/28/dell_turned_off_by_text/

They reportedly have bad EMI shielding and when cell phones start to receive data they send out all kinds of nasty stuff (hold one up to your monitor while its receiving a text message to see) This EMI will confuse the 520 and halfway send it into suspend of death or shutoff compleatly.

They even have a cool video of it at that link.
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Mark1025
Silver

Re: GX 520 : power button flashing orange

yea well i believe that was fixed on all later systems and it doesnt have anything to do with this issue, puts the system into suspend mode (flashing green)
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speedstep
Diamond

Re: GX 520 : power button flashing orange

Stop that! You're scaring the Optiplex's giving them a complex thinking they will be replaced by mere Cell phones.

Report Unresolved Customer Service Issues here
I do not work for Dell. I too am a user.
The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support

Get Support on Twitter @DellCaresPro

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