Unsolved
This post is more than 5 years old
8 Posts
0
1239583
How can I determine the DELL model when I don't have a service tag or S/N?
I am trying to determine the correct model so I can pull down the sound drivers to enable the embedded sound ports. The system is a tower and all black with a sliding panel on the front that covers up access to the floppy drive and two USB ports. Here is the information that was spit out by the Belarc Advisor utility:
Operating System System Model Windows Server 2003 Enterprise Edition Service Pack 1 (build 3790)
System Model Intel Corporation
Processor 2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Main Circuit Board Board: Intel Corporation D845GVSR AAC45439-303
Serial Number: AZSR52207190
Bus Clock: 133 megahertz
BIOS: Intel Corp. VA84510A.86A.0052.P19.0503162333 03/16/2005
Thanks,
Jim
BigBrother
4.8K Posts
0
July 8th, 2006 02:00
max713,
1. You can try using the Windows System Information tool.
2. Check in system setup for either service tag information or system model information.
3. Look on the back of the system for a white sticker with a bar code and 7 characters.
4. Look on the side of the system for a black sticker with the Express Service Code. You will also find the system service tag information on that sticker.
If you are the original purchaser of this system, check the documentation that came with it. If you purchased it from someone else, ask them for the original documentation.
Steve
max713
8 Posts
0
July 8th, 2006 02:00
The system was given to me and I threw in a hard drive and a gig of memory and built it as a server; therefore, the OS knows nothing about what model this is. It had no sticker on the back nor the bottom. The only sticker on the side is the one with the Microsoft XP Home Edition product key along with a couple of bar code numbers, but I don't think these are service tags because I tried keying them into the DELL site and it came back with unknown or invalid number. It has a 2.4GHz Pentium 4 processor so it can't be too old. Any thoughts?
Thanks
jrwou1
244 Posts
0
July 8th, 2006 06:00
Message Edited by jrwou1 on 07-08-200602:27 AM
Message Edited by jrwou1 on 07-08-200602:28 AM
max713
8 Posts
0
July 8th, 2006 07:00
osprey4
4 Operator
4 Operator
•
34.2K Posts
0
July 8th, 2006 10:00
SR45
12.1K Posts
0
July 8th, 2006 12:00
Denny Denham
18.8K Posts
0
July 8th, 2006 15:00
jrwou1
244 Posts
0
July 8th, 2006 17:00
85rx-7se
326 Posts
0
July 8th, 2006 21:00
Go to this link:
Intel Mobo Link
Your onboard Audio is a Realtek AC97
This link for drivers (xp listed, but should work with Server 2003)
Realtek audio driver
hope this helps out
max713
8 Posts
0
July 8th, 2006 23:00
jrwou1
244 Posts
0
July 9th, 2006 02:00
Rohn123
46 Posts
0
October 26th, 2010 21:00
Hi:
On any Dell computer the Service Tag is flashed to the bios. So on start hit F2 to enter the bios. You will be the service tag under information [seven characters numbers and letters] and the Express Service Code. You need either one whenever you call Dell support. Either will give the Dell tech information on your computer and on you, address etc. so parts if needed for example will get to you. Be sure to let the Dell tech check and correct any information on your case. If you don't you may find the hard drive does not get to your address or the wrong Email means you can't track the part etc. Do be patient and make sure the information is correct and this could save you much frustration. The Express Service Code also routes your phone call to the correct tech area.
Rohn
Rohn123
46 Posts
0
October 26th, 2010 21:00
Hit F2 ad under information in the bios you'll find the tag and Express Service Code. You can enter this in Support.Dell.com to find your system parts etc...
Rohn123
46 Posts
0
October 26th, 2010 22:00
Oh yes..but you read it and it is an old but never ending question...so a reminder is not a waste...too bad though really old posts were not expired off the forums after say sixty or so days...
shesagordie
10 Elder
10 Elder
•
46K Posts
0
October 26th, 2010 22:00
Me too, I wished that Dell would lock any thread older than one/two years, this have been requested, but so far nothing has been done. :emotion-40:
Bev.