No display ( Nothing showing on monitor )


I am having a problem with GX1 video.
The computer seems to start but I do not see anything on the screen.
Please, let me know if you have any suggestions.
Thanks for your time and help.
0 Kudos
2 Replies

Re: No display ( Nothing showing on monitor )

No video but no lights? No beeps?
Disconnect all cables including power.

Try to turn on.

Then plug ONLY POWER and try to turn on.

Report Unresolved Customer Service Issues here
I do not work for Dell. I too am a user.
The forum is primarily user to user, with Dell employees moderating
Contact USA Technical Support

Get Support on Twitter @DellCaresPro

0 Kudos

Re: No display ( Nothing showing on monitor )

If you have a "Video Card" make sure that you are hooking that monitor up to that and not the onboard. Also see if the monitor passes its self test. To run the self test just unhook the video cable and then it will say "No signal" after that you will get a colored box that bounces around. If not the monitor is bad and you will need to get it replaced. If you have a "Dell" monitor. The monitor only has a 3yr warranty of its own. If the monitor was ordered with that system then the system's warranty will cover it. When you call in to Dell please have the PPID # of the monitor ready.
0 Kudos