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June 16th, 2015 16:00

Windows 8 recovery from partition

Windows 8 recovery from partition How can I recover my Dell desktop (Windows 8) from the built in recovery partition without using the CD? I have tried the reboot 4 times trick, f8 isn't an option for windows 8. What happened is we did a Windows update on the computer and it rebooted into a winding font. I can't see anything on the screen I can't go into the control panel and go into recovery options. My only option is the built in recovery partition since I don't have the disks. Thanks.

780 Posts

June 17th, 2015 10:00

Hi,

Thank you for reaching us.

F8 isn't an option to enter recovery mode in Windows 8.

If you are able to get into Windows, Please try the steps given below. This is ONLY for Windows 8.1, Not windows 8.

  • Open "PC Settings"
  • Update and Recovery
  • Recovery
  • Select the 3rd option on the right side "Advanced startup" and click "Restart"

The machine restarts to a bluescreen with multiple options.

  • Select "Troubleshoot"
  • Dell Backup and Recovery

Then follow the onscreen instruction. Choose "Factory image" if youre given an option to select the backup you want to restore your laptop to.

Hope this helps. Please revert back for any clarification.

Thank you

11 Legend

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47K Posts

June 17th, 2015 10:00

Your other option is to use a working computer to create a bootable windows 8 USB flash drive.

Should be at least 8 gigs in size and should be the 64 bit version.

windows.microsoft.com/.../create-reset-refresh-media

If you need to install or reinstall Windows 8.1, you can use the tool on this page to create your own installation media using an 8gig USB flash drive.

Before you begin, here are some things you’ll need:

  • PC with a reliable Internet connection. The download is about 4 GB and the time it takes to download will vary based on your PC, your connection speed, and other factors.

  • USB flash drive. Use a USB flash drive with at least 8 GB of space. We recommend using a drive with nothing on it because any content will be deleted.

     

    Edition of Windows. You should also choose the same edition of Windows. This might be Windows Home or Windows  Pro.

     

    See the following examples of labels to look for.

    Color-Shifting Ink
    The color shift on the label is designed to change from one color to another when viewed from different angles,

    making it easy to determine if it is genuine.

    Windows 8: magenta to green

    Windows 8 Pro: blue to purple

    Windows RT: turquoise to purple

    Genuine Microsoft Labels
    Genuine Microsoft Labels

     

     

11 Legend

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16.1K Posts

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65.9K Points

June 18th, 2015 00:00

If the system came with Windows 8.1 see here for instructions in using Dell Backup and Recovery:

http://dellwindowsreinstallationguide.com/dell-backup-and-recovery-1-8-1-71/

If it came with Windows 8 then its advisable to clean install Windows 8.1 due to the difficulties and drop in performance from getting Windows 8.1 via the store. Moreover the time it takes to download and clean install a Windows 8.1 .iso is faster than reverting to Windows 8 factory settings, downloading WIndows 8.1 then reinstalling all the system drivers:

http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/download-windows-8-1-retail-and-oem-iso/

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