Thanks for taking the time to post about this issue. If this situation has been encountered by other customers, I'm sure our engineers have been notified. However, since you have brought this to our attention, I'll forward your post on to the team that handles the Support web page. If I get any definite information that I can post publicly, I'll respond here. Thanks.
As of present, the engineers have been unable to duplicate your issue. I've provided them with your Service Tag and they will continue testing using a system with the same configuration you have. Thanks for your patience.
RoHe
10 Elder
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45.2K Posts
0
January 1st, 2017 15:00
I asked my Dell tech contacts to review this thread...
robert p
4 Operator
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9.4K Posts
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January 6th, 2017 04:00
Hi richcar,
Thanks for taking the time to post about this issue. If this situation has been encountered by other customers, I'm sure our engineers have been notified. However, since you have brought this to our attention, I'll forward your post on to the team that handles the Support web page. If I get any definite information that I can post publicly, I'll respond here. Thanks.
Regards,
Robert
robert p
4 Operator
•
9.4K Posts
0
January 11th, 2017 07:00
As of present, the engineers have been unable to duplicate your issue. I've provided them with your Service Tag and they will continue testing using a system with the same configuration you have. Thanks for your patience.