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May 13th, 2008 11:00

how do i connect dell wireless keyboard and mouse

i followed the instructions written in the manual,i tried pressing the connect button on the mouse and the CPU simultaneously[same with keyboard] but still i cannot connect the keyboard and mouse to the computer,please suggest

31 Posts

May 13th, 2008 13:00

You need to enter a bluetooth code for your mouse and keyboard, factory default is 0000 (zeros).  You can do this by double clicking the bluetooth startup icon in the lower right corner of the taskbar or go to Control Panel and select Bluetooth then select Find Device, then you will be prompted to enter your code (0000).

Message Edited by TechSkills on 05-13-2008 09:52 AM

3 Posts

May 13th, 2008 15:00

the thing is i have bought a brand new xps with dell wireless keyboard and mouse and i followed the procedure as stated earlier and its still not working

31 Posts

May 13th, 2008 15:00

Try checking the Device Manager to check if Bluetooth is enabled and the drivers are in order.  Device Manager - Start >  Right click Computer (My Computer for XP) > Properties > Device Manager > Hardware Tab if XP.  A red X means it needs to be enabled,  a red circle means it is not working properly, and a yellow ? means it needs a driver.  Another thing is to enter setup (F2 at Dell splash screen) and expand Wireless from the left hand side (bluetooth should be an option) and make sure everything is in order there.  I can't really think of anything else.
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