Hi,

I need some help in solving a problem for SSO siteminder setup. I configured everything based on two documents as under:

• Configuring Single Sign-on for D6 Documentum with eTrust Siteminder Products
• Netegrity Configuration for EMC Documentum Webtop

I am having some issues in authenticating testuser I created for this purpose. Whats happening now is it asks me to specify username and password in the form of pop up thrice and I specified each time testuser/password. But it failed due to unauthorization after third try. But guess what when I click fresh on same browser session after third failure it just logs me in to testuser account on webtop.

Below is the user dump of testuser:

USER ATTRIBUTES

  user_name                       : testuser

  user_os_name                    : testuser

  user_address                    : 

  user_group_name                 :

  user_privileges                 : 0

  owner_def_permit                : 7

  world_def_permit                : 3

  group_def_permit                : 5

  default_folder                  : /Temp

  user_db_name                    :

  description                     :

  acl_domain                      : testuser

  acl_name                        : dm_4501639580000900

  user_os_domain                  :

  home_docbase                    :

  user_state                      : 0

  client_capability               : 1

  globally_managed                : F

  user_delegation                 :

  workflow_disabled               : F

  alias_set_id                    : 0000000000000000

  user_source                     : dm_netegrity

  user_ldap_dn                    : uid=testuser,ou=People,dc=dctmlabs,dc=com

  user_xprivileges                : 0

  failed_auth_attempt             : 0

  user_admin                      :

  user_global_unique_id           : torsunsite:d91af201-ec1e11df-8075f8ce-078f85

47

  user_login_name                 : testuser

  user_login_domain               : 10.5.7.20

  user_initials                   :

  user_password                   : ****************

  user_web_page                   :

  first_failed_auth_utc_time      : nulldate

  last_login_utc_time             : 11/12/2010 12:28:22 PM

  deactivated_utc_time            : nulldate

  deactivated_ip_addr             :

  restricted_folder_ids         []:

SYSTEM ATTRIBUTES

  r_is_group                      : F

  r_modify_date                   : 11/12/2010 3:28:59 PM

  r_has_events                    : F

  r_object_id                     : 1101639580000500

APPLICATION ATTRIBUTES

INTERNAL ATTRIBUTES

  i_is_replica                    : F

  i_vstamp                        : 6

API>

Which looks ok to me. Can you please guide me as to what can be potential issue area for this and how can I rectify it.

Thanks,

Ahmar