ykhan
1 Copper

Dell VSM

Hi Everyone,

Since we upgraded vCenter Server from 5.5 to 6.5, getting error "VSM does not have a connection to vCenter "

How we can add the connection? Also if restart the VSM appliance will be impact for storage or VMs?

Thank you in Advance

 

Dell VSM error.JPG

 

 

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5 Replies
dwilliam62
3 Zinc

Re: Dell VSM

Hello, 

 Three questions: 

1.) What version of VSM are you running? 

 2.)  Did you try to unregister and re-register VASA in the VSM appliance

 3.)   Did you set the Management IP address in vCenter. 

VSM makes a SSH connection to vCenter and they exchange keys.  When you upgrade the keys change on the ESXi side.  You can try to unregister VASA in VSM and re-register it. 

 Worst case you might have to redeploy it.   

 If you open a support case they can assist you with this process.  It's covered in the VSM user's guide as well. 

Regards, 

Don 

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ykhan
1 Copper

Re: Dell VSM

Hi William, first of all thank you for your assistance.

1) The version is 4.0.1.2063

2) How i can register and registered it?

3) Yes the management IP is set in vCenter. However the ssh is disable.

Should enable ssh on vCenter?

 

Thanks,

 

Yousuf

 

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ykhan
1 Copper

Re: Dell VSM

dell VSM error-2.JPG

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dwilliam62
3 Zinc

Re: Dell VSM

Hello, 

Did the IP address of the vCenter change and did you confirm that in the vCenter settings you have assigned the IP address? 

Also what version of VSM are you using?  You should be using v4.7.  The current version. 

 Regards,

Don 

 

 

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dwilliam62
3 Zinc

Re: Dell VSM

I just saw the screenshot from earlier and you are running and older version of VSM v4.0. 

 Deploy a v4.7 VSM and see if that works better. 

 Don 

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