Unsolved
1 Message
0
773
Drive not approved for Array PS6100
We have a PS6100 out of support that had a drive go bad. Ordered a drive from a reseller with the same exact specs and firmware as the drive that went bad.
Both are branded as Dell Enterprise Plus
DP/N 0J8NC8
P/N 0B26335
MLC MK0P2B4
WMN: 500CCA01BA71A88 (vs 718A0 for the original)
F/W P2B4
Even manufactured wiht same date, Mar 2013 and code E240353 TH
I don't understand how it keeps saying this one isn't supported. Trying CLI to clear the label comes back with it already being not supported.
Ideas?
DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
April 12th, 2021 16:00
Hi,
Try rebooting the array with the drive out and then putting the drive in. https://dell.to/3dWhYQ7
dwilliam62
3 Apprentice
3 Apprentice
•
1.5K Posts
0
April 13th, 2021 21:00
Hello,
Rebooting the array isn't needed. There are a couple of likely options. The model # and firmware are not what determine if a drive will work in a PS Series Equallogic array. The drives are made especially for the EQL arrays and the array software detects that. You cannot convert a non-EQL drive to work in an EQL array.
The other possibility is that the replacement drive is a 4K sector size drive. Older EQL firmware, less than 9.x I believe won't recognize that sector size.
The same issue holds true for SC arrays, powervaults, etc.. You can't mix them.
Most likely it is not a branded EQL drive.
Regards,
Don