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7 Posts
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144059
May 29th, 2014 16:00
Equallogic HIT kit upgrade error “Error 1920. Service EqualLogic Auto-Snapshot Manager Agent (EqlASMAgent) failed to start. Verify that you have sufficient privileges to start system services.” I
Hi,
While trying to upgrading the hit kit on windows server 2008 r2 sp1 cluster nodes from 4.6 to 4.7 I get the following error:
“Error 1920. Service EqualLogic Auto-Snapshot Manager Agent (EqlASMAgent) failed to start. Verify that you have sufficient privileges to start system services.”
I am logged in with a domain account with local admin privileges, I am able to stop/start all other services, I read somewhere on the net that .net framework needs to be installed... Is this correct? I don't see it as pre-req on the documentation.
now I also tried rolling back to 4.6 and still have the same problem, i logged a support call but the pro support tech could not help as he had never seen the issue nor was there anything iN his knowledge base.
Any ideas?
Thanks,
babaracus
7 Posts
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May 30th, 2014 02:00
Thanks but I already tried that and it still doesn't work!!!
Any other ideas?
babaracus
7 Posts
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June 3rd, 2014 02:00
Hi Don,
I will give this a try and report back, I already tried with the local administrator account but same issue... in the end I managed to roll back to version 4.6 after a reboot.
RBShawn
2 Posts
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June 3rd, 2014 13:00
This did get me past that error, now i have another two errors. I hit OK and the install finishes, so I guess these maybe just related to PowerShell integration, I hope.
Error 1904.Module C:\Windows\SysWOW64\WindowsPowerShell\v1.0\Modules\EqualLogic\EqlPSArrayConfig.dll failed to register. HRESULT -2147220473
Error 1904.Module C:\Windows\SysWOW64\WindowsPowerShell\v1.0\Modules\EqualLogic\EqlPsaMgmtAPI.dll failed to register. HRESULT -2147220473
A.W
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February 5th, 2018 22:00