12 Posts

May 14th, 2013 07:00

Definitely connected to the active control module.  I believe reset resets the array, losing all configuration?  That's certainly what your colleague says here: en.community.dell.com/.../20275862.aspx - something I'd rather avoid!

Perhaps I should try it with only one controller installed?

7 Technologist

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729 Posts

May 14th, 2013 07:00

Are you connected to the passive control module?  If so move the serial cable to the active control module to complete the setup.  You may need to run the reset command again, then switch the seral cable to the active control module to complete the setup.

-joe

12 Posts

May 14th, 2013 08:00

It was powered off for a couple of weeks at most.

Sadly support has expired on the unit, but surely there's a resolution - it can't simply have lost terabytes of data because it was powered down - I'd be happy (though disappointed) with a bit of loss if the rest became accessible.

7 Technologist

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729 Posts

May 14th, 2013 08:00

Sorry about that... thought you were trying to reset the array!  So you just powered up from a (non-clean)powerdown right?

-joe

12 Posts

May 14th, 2013 08:00

As per the post I linked to, the diag command just hangs at 5/15 - I was hoping to get something useful from there.

12 Posts

May 14th, 2013 08:00

Yep, just powering up from a non-clean powerdown.  Currently trying to avoid resetting the array!

12 Posts

May 14th, 2013 09:00

Somewhat out of date: 5.0.2

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