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37 Posts
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52784
March 31st, 2014 12:00
SAN HQ Permissions Issues
Soooo i've got another fun issue.
This is with multiple account's being able to administer the SAN HQ. I (installed it with my admin account) can run the application and make changes. When others try and make changes they get the following error "Unable to save changes to group XXXXXX (....) due to insufficient permissions or administrative credentials. Verify that your account has all required permissions and administrator-level access to update the selected group. Any ideas on this one?
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m323
37 Posts
0
April 1st, 2014 09:00
It is showing that the Owner is administrators. I installed it with my admin account and not a local or domain admin account. Would you reccommend uninstalling it and the reinstalling it again?
m323
37 Posts
0
April 9th, 2014 11:00
Comign back to this. I uninstalled and then reinstalled SANHQ yesterday but it blew up. It caused a huge amount of issues and I had to resotre with a backup. So now I am back to square one with this. Any other ideas on how to fix this?
c10gue
5 Posts
0
November 6th, 2014 02:00
I'm having the same issue. Did you find a solution to this?
Chris
c10gue
5 Posts
1
November 6th, 2014 03:00
So I've figured this one out.
All you need to do is run the application as administrator > right click 'run as administrator'
Or as I have done is navigate to go to C:\Program Files\EqualLogic\SAN HQ find SANHQClient.exe right click > select compatibility > tick ‘run this program as administrator’
Obviously the account needs to be an admin on the machine and admin on the SAN
DataStorageAsea
10 Posts
0
November 8th, 2014 05:00
their is a section on this in dell equal logic video masterclass - it might be helpful - you can register here datastorageasean.com/.../dell-asean-equallogic-video-master-class
PEJE666
1 Message
0
March 13th, 2018 06:00
Had the same issue, this fixed it. Thanks.
SusanaD
6 Posts
0
April 25th, 2018 23:00
Thanks for asking this, Palo Alto Network Security professionals can resolve this