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2591
April 12th, 2016 04:00
SAN HQ incorrectly reporting usage errors
We recently had a round of proactive maintenance which upgraded our PS6200 SANs to Firmware V8.1.1 and our SAN HQ to version 3.1.0.7890.
SAN HQ is now throwing error 4.2 (at caution, warning and critical) saying all of the Volumes in the Groups are running at high in-use space levels (varies between 88% and 98% depending on the Volume). Running the Group Manager tool shows that these Volumes are in fact not running at these levels and are well below any usage threshold that would trigger an alert.
I've tried re-installing SAN HQ and re-registering the Groups in it, with no luck. I also tried increasing Volume sizes, which also has no effect. All the Volumes are Thin Provisioned.
Any information or help is gratefully received.
Origin3k
4 Operator
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2.3K Posts
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April 28th, 2016 02:00
Dell release SANHQ 3.2 last week. Maybe the issue is fixed.
Regards,
Joerg
popov777
2 Posts
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August 4th, 2016 01:00
we have version 3.2 and it supposed to be fixed but still now? any other experience someone else?
lolix2
1 Rookie
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104 Posts
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August 22nd, 2016 05:00
SAN HQ 3.2 is not supported on Windows 2008 R2. :emotion-8:
I assume that all of you have phased-out this release and are on Windows 2012 Rx (W 2016 not being available yet).