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Kron59

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September 6th, 2019 01:00

Upgrade PS4100X firmware.

Hello community, I have to upgrade a PS4100X with 5.2.2 firware. This firmware is very old , i think i must use intermediate firmware to upgrade ? The data on the storage is old, i can lost it . What do you think i have to do ? Thanks for your anwers !

dwilliam62

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September 6th, 2019 04:00

Hello, Yes you will need to upgrade in several steps. Restarting the array after each upgrade Is there an active support contract on that array? If not, then you cannot download the firmware. If you do have the contract, the upgrade doc has the specific steps you will need to do. You'll have to go to 6.x, then 7.x., etc.... Regards, Don

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