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39514
October 14th, 2011 15:00
snapshot backups via backup exec 2010 r3 fail
I am trying to set up backups to use the san snapshots for zero impact during production days. Doing a test backup from drive z: on the file/media server which is a mapped drive from the san to a disc location on our sas powervault attached to the same server I keep getting an error and failure every time i activate the advanced disk based backup option stating that the remote agent is not available or installed. The same backup without activating ADBO runs fine with no errors. The same server has backup exec 2010 r3sp1 installed on it and as far as i know should not need to have the remote agent installed on it. Am I missing something?
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dfeifer
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October 18th, 2011 05:00
So what you are saying is that Backup Exec can not be on a normal production server since any of these would have to have access to the volume since this is where all data is being stored. We would need to buy a separate hardware server just to run backup exec, or wait until we start virtualizing in order to use the feature.
dfeifer
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October 18th, 2011 09:00
Currently our backups run at 8pm at night due to the fact that our data is constantly changing until then. We are a production facility with 14 servers, all are server 2003 except the exchange and sql servers that are 2008 which rules out ADBO for use with them. Until about 2 weeks ago our sole storage was a dell powervault MD1000 with 1.8T worth of space that had so little room left that defrag could no longer run. Now, we just received our new equallogic PS4100X san and are trying to configure things. Neither of us have any experience with these so there is a little finger crossing.
One of the main things that we were hoping to be able to do with this is to take a snapshot of the current state and run the backup off of that and send it to tape. I am guessing that this can be accomplished with just using asm/me and perhaps just making an offline backup of the snapshots themselves? The largest bulk of our data could probably be backed up in this way.
dfeifer
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November 2nd, 2011 16:00
We moved bue to a utility server and still had the same problem. For some reason using our normal domain admin account would not work for adbo so we created a beservice account that works fine. The job starts connects to the ps4100x and creates the snapshot, i get an event 1000 "The service EqlVss has been successfully started" and then about 40 seconds later i get a beservice error
Faulting application beremote.exe, version 13.0.5204.114, faulting module msvcr80.dll, version 8.0.50727.6195, fault address 0x000149d1. At this point both the job service and beservice close and have to be restarted.
The only resolutions symantec has for this problem has to do with language and region which is set as specified. Any idea if there is anything on the equallogic side that could be causing a fault?
csengin3
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December 13th, 2012 08:00
Don
I'm struggling getting my Exchange 2010 Sp2 servers backed up using ADBO and ASM/ME -- I have the HIT kit version 4 installed on the backup server and both of my exchange servers (in DAG) in my datacenter, I have the ADBO option installed on the BE server. The VSS volume is connected on all exchange servers and backup exec server, the BE server has snapshot only connection to all volumes for Exchange (log and database). I get an error in BE that:
csengin3
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December 13th, 2012 08:00
The VSS-Control volume shows as connected in the Microsoft ISCSI initiator if that's what you mean
OS of Exchange is 2008 R2 Enterprise SP1
OS of BE is 2008 R2 Standard no service packs
csengin3
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December 17th, 2012 14:00
yes, they're all members of the EQL group -- should the snapshots be set online? How would I backup a snapshot of the exchange database on the SAN manually? I went through and patched all the servers to the same level to see if that was the difference.
Would you be able to work with me on this case via a webex at some point? I can send you the case #
Thanks!
Brian
csengin3
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December 19th, 2012 18:00
can you point me in the direction of the SME? :) I'm able to:
Snapshot the Exchange Databases using ASM on one of the Exchange Servers
Migrate that Snapshot to the Backup Exec Server using ASM
Mount that Snapshot on the Backup Exec Server
Then backup that Snapshot using Backup Exec
Which I assume is what the ASM and ADBO are supposed to coordinate to do together automatically.
I was able to backup using ADBO a non-exchange volume.
Case # is: <ADMIN NOTE: Case no. removed per privacy policy>