DKajala
2 Bronze

storage array is still initializing PS62210

Hi All,

I am new to SAN management and need your suggestions and guidance to fix a issue.

We have a PS62110E series SAN, a year ago, we had formatted it and now for some work we planned to use it, so we have turned it ON. I am trying to attach this SAN with a host (I am able to ping SAN IP from host and vice versa). So when tried to connect SAN from iSCSI initiator, I am unable to connect it. I can telnet and SSH to the SAN to get CLI. when CLI opens up it throws a message as
'ATTENTION!
| A critical health condition exists on the array. User intervention is required.'

After this, when i am trying to run any group manager commands i am getting a statement as 'The storage array is still initializing.  Limited commands will be available until the initialization is complete. Please try again later.'

o/p of  'su raidtool'
CLI> su raidtool
You are running a support command, which is normally restricted to PS Series Tec
hnical Support personnel. Do not use a support command without instruction from
Technical Support.
Driver Status: *Admin Intervention Requested*
RAID LUN 0 Ok.
raid status dirty.
10 Drives (0,2,4,6,8,1,3,5,7,9)
RAID 10 (64KB sectPerSU)
Capacity 2,563,768,320 bytes
Available Drives List: 10,11,12,13,14,15,16,17,18,19,20,21,22,23

Please suggestion me how can I fix it and attach to my Host.

 

Thanks 🙂

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dwilliam62
4 Beryllium

Re: storage array is still initializing PS62210

Hello, 

 As I mentioned in the other thread.  Seeing if it's a controller problem is first step.  As it could be a bad backplane as well. 

 So physical access will likely be required. 

Regards,

Don 

 

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