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June 13th, 2011 10:00

ASM/ME Error

I have three dual node clusters, all six boxes running 2008 R2 Enterprise SP1 with 2008 R2 SQL Enterprise, identical Hardware and build, all accessing the Quorum and SQL drives on a PS6010E. I have FW 5.0 on SAN and HIT v3.5.1 on all nodes. Everything (clusters, SQL) working fine but I cannot open the ASM/ME mmc due to an mmc crash. Whenever I open the ASM/Me GUI, it says the program is not responding and need to close. But I dont have any issue with any other mmc snap-in on all six machines.

49 Posts

June 13th, 2011 14:00

dre@mer,

Have you talked with support about this? Sounds like something them would be able to handle.

4 Posts

June 14th, 2011 05:00

Already opened a ticket, had a webex session, sent diag report and all, still waiting. Have no clue as this happens in all six boxes.

4 Posts

June 16th, 2011 09:00

Update. I did a clean removal - restart - reinstall - restart and that solved the problem. I believe the interim Firmware, Windows update and 2008 R2 SP1 installs we did a few weeks back could have resolved the issue. HIT and ASM/ME were installed few months back.
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