We'll get back to you for the appropriate board or department but meanwhile, do you have any service tag information that you entered (website link, the tag number, etc)?
Click my DELL-username. Then on the right under "Contact Me", click "Send this user a private message". In that private message provide five of the service tags so I can check them on the Dell external site.
That is one of many. but the question still has not been answered. why did these numbers suddenly vanish from the site and why do you need to look them up on an external site?
I posted the tag but it was deleted. apparently it is against the rules to post a service tage number on the boards. still haven't gotten any answers to my question though. is the server going to be fixed anytime soon? it's been a couple of years at least since tags started vanishing without explanation.
NSDame
Moderator
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478 Posts
0
April 26th, 2021 03:00
Hello jcakkrak,
We'll get back to you for the appropriate board or department but meanwhile, do you have any service tag information that you entered (website link, the tag number, etc)?
DELL-Chris M
Community Manager
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56.9K Posts
0
April 26th, 2021 05:00
jackkrak,
Click my DELL-username. Then on the right under "Contact Me", click "Send this user a private message". In that private message provide five of the service tags so I can check them on the Dell external site.
jackkrak
3 Posts
0
May 13th, 2021 12:00
That is one of many. but the question still has not been answered. why did these numbers suddenly vanish from the site and why do you need to look them up on an external site?
jackkrak
3 Posts
0
May 18th, 2021 06:00
I posted the tag but it was deleted. apparently it is against the rules to post a service tage number on the boards. still haven't gotten any answers to my question though. is the server going to be fixed anytime soon? it's been a couple of years at least since tags started vanishing without explanation.