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13799

April 1st, 2016 11:00

Bluetooth on Inspiron 14Z 5423

Hi everyone,

i bought my dell inspiron four years ago, it works perfectly except for one feature: bluetooth. it works well but very very slowly and it keeps disconnecting from my devices. Also when it is connected it shows a range of action of, i think 20 cm. Someone has any idea what's going on?

More info: Windows 10 Home, Intel core I-5, x64

About bluetooth: Dell Wireless 1703 Bluetooth Qualcomm Atheros Communications

Thank you for your help :)

6 Operator

 • 

2.8K Posts

April 2nd, 2016 07:00

Hello Enricobonni, 

Thanks for writing to us. 

Have you done any hardware or software changes recently ? 

Please update the bluetooth drivers from

support.euro.dell.com

and enter your tag# and select the operating system. 

How about the wireless signal strength?

Await your response. 

Regards

6 Operator

 • 

2.8K Posts

April 2nd, 2016 22:00

Hi,
We are awaiting your response.

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