DELL Inspiron 5520- dell touch pad software issue !

Hi don91,

To rectify this issue, please follow the below mentioned steps:

1)       Click “Start”, type “Device Manager” and press enter.

2)       In the “Device Manager” window, double click “Mouse and other pointing devices”.

3)       Right click "Dell Touchpad", click "Uninstall", and ensure to check the box “Delete driver software for this device”.

4)       Follow the on-screen instructions to complete the uninstallation.

5)       Click “Start”, type “Programs and Features” and press enter.

6)       In the “Programs and Features” window, right click “Quickset64”, click “Change/Uninstall”.

7)       Follow the on-screen instructions to complete the uninstallation.

8)       Restart the computer.

9)       Use the following link to download the Touchpad driver: http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15r-5520?driverId=PG1HX&osCode=W764&fileId=2988275614

10)   Click the link above.

11)    Select Download file à once the download is completed, run the driver file.

12)    Follow the on-screen instructions to complete the installation.

13)    Restart the computer.

14)    Use the following link to download the Dell Quickset: http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15r-5520?driverId=RYNXF&osCode=W764&fileId=2974600966

15)    Click the link above.

16)    Select download file àonce the download is completed, run the driver file.

17)     Follow the on-screen instructions to complete the installation.

18)    Restart the computer.

Check the functionality of touchpad and post with results.        

I did as you said but i used those two files downloaded two days before(same versions) but auto enabling drag lock is same.

Hi,

I am having the exact problem and the solution you listed does not resolve this issue. Please provide a solution for this as it is very annoying to increase mouse speed and turn off drag lock every time you switch on the computer

Hi malikhasan1/ don91,

Please check this link: http://en.community.dell.com/support-forums/laptop/f/3518/p/19460993/20159998.aspx

Reinstalling the operating system and reinstalling the drivers again has fixed the problem.

Note: Please do back up the data prior reinstalling the operating system,

After the operating system is installed, the drivers should be installed in correct order. Please use this link which shows the right order: http://tinyurl.com/8xvx6xy

If you have the resource disk, install the drivers in the correct order or use this link to install the drivers for the computer: http://tinyurl.com/cgcakw3

Click the link above, enter the service tag and select the operating system from the dropdown and follow the order in installing the drivers.

If you do not have the Operating system and resource disks, I will check with availability of the operating system which was pre-installed in the computer and resource disk for downloading the drivers and send it to you.

Please private message the system service tag, contact number and registered owner’s name and the address where you want the disks to be sent.
To private message, accept my friend request; click on my user name and click start conversation.

Check and reply for further help.

Re-installing the OS? I have the same problem and I've had my new computer for only 5 days. We need this fixed.

A Dell tech is coming to my house today to replace the Touch Pad. Mine is really jumpy. And like the rest of you, my defaults don't stay as default. I un tlick the Drag Lock and next time I looked its been ticked.

I just found this. It may tell us why the Touch Pad settings don't stay put.

forum.notebookreview.com/.../683795-15r-se-7520-dell-touchpad-software-defective.html

Well, he came, installed a new keyboard and I have the same problem. Now where is that Dell phone number...

I try to follow the process but s till problem is there.So i have remove that specific driver and now that ok for me.I think some where it just conflict with other driver.

Its No bug I found this out if you happen to switch screens in the mouse settings the page that you were in goes back to default the easiest way to fix this is save before clicking into another page, Your Welcome  -Josh L

LOL :D  how can't it be a software bug friend. 

For those kind of things with software, we call it software bug ;)

Hi Nikhil,

I am owning a dell inspiron 5520, which i am facing problems from last 2 days. the problem is. its clicking option and right click is auto clicking on screen. the feature is auto enabling and auto disabling in the system. wht to do.