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93799
January 24th, 2013 01:00
DELL STUDIO 1555 NO DISPLAY WHEN TURNED ON
When i turn on the power button of my Dell studio 1555 the power button led light held constantly (not blinking).. i hear the DVD drive sounds as i turned on ... i hear my fan sound as it is running... my lappy is getting heated up normally .. but there is no display on the screen (totally black) no flickerings nothing..... not even dell logo showing up at starting....
so i thought display problem and i have tried holding 'D' button while turning on and my LCD has shown the lights and colors(red,green,yellow).... so it is not the problem of my display....
i tried to remove the battery and remove and reinsert the RAM and hard-drive but NO result after doing these things tooo...
what might be the reason for display displaying total black (no back-light too) .... ???
please help me .. thanks in advance
DELL-Appu S
6 Operator
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3.1K Posts
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January 24th, 2013 01:00
Hi Gopikrishna,
Please connect an external monitor and check if you get a display.
I would suggest you to run the on-board diagnostics:
Please reply if you have any questions.
gopikrishna
3 Posts
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January 24th, 2013 01:00
ya itried to connect my TV to the HDMI port but am not getting any result for that....
and that diagnostics ... i held the 'Fn' key while turing on the laptop but no use ..sam,e black screen ..no sounds no display .. nothing .. no result sir
Regards
Gopi
DELL-Appu S
6 Operator
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3.1K Posts
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January 25th, 2013 03:00
Hi Gopi,
It seems to be an issue with the motherboard and may requirement a replacement. You can contact the sales team for your region. Here is the link http://dell.to/QjjZDA , type the service tag of the computer to get the contact information.
Here is the manual for Studio 1555 http://bit.ly/14h4UKb