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71450
January 7th, 2010 18:00
DELL XPS M1210 NOT CHARGING !!!
About a year ago I spilled a glass of iced tea on my Dell XPS M1210 and I let it dry for a while and then it worked again perfectly! Then, when my charger was plugged in, the green button was shining on the charger, but on the laptop it shows that it is not charging and its on battery life. Eventually, the laptop battery completely died and I wasn't able to turn it on. I thought maybe the actual battery ran out of life, so I purchased a new one and just received it today. I put it in and plugged my laptop into the charger and again the green light is shining. The laptop turned on, but once again it is only running on the battery life from my new battery. Please help me !! What could be the problem ?!??!? I appreciate it , thanks to everyone who helps!!


ejn63
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January 7th, 2010 18:00
You will need to replace the system board - this will run you $300+ labor, so it may not be cost-effective for a system of this age.
hanna1215
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January 7th, 2010 18:00
Oh, yeah $300+ labor is really not worth it when I could get like a new netbook for that price. Do you know if I can transfer my pictures and videos and music to a new laptop by any chance??
ejn63
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January 7th, 2010 18:00
This case is one where the owner admits to having had a corrosive liquid spill on the system some time ago - it has nothing to do with Dell. The damage done probably resulted in the no-charge condition.
hanna1215
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January 7th, 2010 18:00
I appreciate your concern melaniehward, however I did have the liquid spill on the laptop a while ago and mayb that is why it is not charging, but its just weird because after the liquid spilled, I didnt touch the laptop for about 3 months and then finally when I put it on, it worked perfectly and continued to do so for a while and then one day it just stopped charging or even indicating that the charger was plugged in. someone told me it might be the actual charging port that is defaulting but I don't know much about laptop hardware and whatnot and i'm not sure how to fix the problem, and money is tight so I dont want to get professional help unless its a last resort. I APPRECIATE EVERYONES HELP, THANK YOU!
hanna1215
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January 7th, 2010 18:00
I did try a different adapter and it stil didnt work, if it is the mainboard charge circuit, do you know what I should do or buy to fix this problem? thank you!
ejn63
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January 7th, 2010 18:00
You can try a new Dell adapter to see if that's the problem; more likely is that the mainboard charge circuit is faulty.
melaniehward
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January 7th, 2010 18:00
Please get everyone to respond that you can concerning this and I am going to pursue the issue legally and I want everyone that is being treated by Dell in this manner to be included in this matter. Everyone works hard for their money and they should be treated better by a muti billon dollar company that swears by their excellence
MichaelK3000
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January 8th, 2010 12:00
I've had my M1210 since July 06 and not had much problems with it. However, the first part of last December my charger quit working for no reason. My batteries are almost drained and I'm becoming concerned. Reading various blogs on the web gives me the indication there is nothing that can be done other than send it in for repairs, which as someone has posted it may be just as cost effective to buy a newer computer. Additionally, I use mine for school and for work so lengthy down time is out of the picture for me. I've read where others have allegedly bought new adapters and batteries but found these were not the cure.
Has anyone bought or tried an external battery charger? I'm wondering if that would be a better way to go. If so, recommendation would be greatly appreciated.
Mr._Pseudonym
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March 18th, 2010 10:00
:^/ Over the years here I've learned that this problem can occur with most models of Dell laptops, and that it can have different causes. I mentally filed that information away for future use. Well, yesterday while commuting home, Windows took longer to shut down than usually, so I had to close the lid on my XPS M1210 and return it to my backpack before Windows' shutdown procedure completed. Once home, I plugged into the wall and fired up the laptop only to be told that the charger was no longer recognized.
I recognized the problem and hopped online to dig those threads up again. Sometimes it's a weak solder joint for the power connection, and sometimes it's degraded hardware, but sometimes it's what happened to me.
:^/ You see, when a Dell laptop powers up, one of its POST tests is to ask the power brick to identify itself. If the answer comes back "I'm a Dell 65W power brick," or "I'm a Dell 90W power brick," etc. the laptop allows the batteries to charge and runs the processor at full speed. If it gets an answer that isn't on the approved list, say, too low a wattage, or not a Dell, the laptop reduces the processor speed and refuses to charge the battery. This protects the laptop from insufficient wattage, and doubles as ensuring that third-party power supplies will be refused.
Closing the lid on my laptop caused the hardware to automatically enter hibernation mode, but because Windows was already shutting down, the conflict caused corruption of of the list of approved power brick responses. So, when I powered up again, the Power On Self Test didn't recognize the power brick, even though both the power brick and the laptop hardware were perfectly fine.
The solution was easy enough:
• Shut down the laptop.
• Remove the power cord.
• Remove the battery.
• Remove the real-time clock battery. (It's the size and shape of a nickle, and is located beneath the keyboard.)
• Press the power button for about half a minute. This drains whatever charge remains in the CMOS (or equivelant) chips.
• Reassemble everything and power up.
;^) For me, that did the trick! My Dell XPS M1210 laptop now correctly recognizes my power supply, and charges the batteries again. (97%) and charging as I type this....
Of course, removing power to the clock meant that I had to reset it, but who cares? I strongly recommend this before paying a shop to do it for you, or splashing out money on replacement parts that you may not need. All it takes is a small screwdriver and a few minutes of your time. -And resetting the clock.
Andy Gibb
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December 18th, 2010 13:00
I have had a problem thats been bothering me for about a year. This is when I learned not to uninstall the av when you have the internet online. Just right after i got a virus and well after that it would let load up to safe mode but after i restarted i couldn't get back in. When I was in safemode i download some old av but it didn't do the trick and i still had viruses.
Before all this happened my computer was the like running so good it was like new computer and it was basicly. After that virus, my uncle that knows alot about computers fixed it. It was 3 months later before he had time to give it back to me. When i got it back the battery on the computer was saying i'm really low on battery and then i rushed to go find the battery charger. I let it charge and after that it wouldn't hold a charge. Could it be that since the computer wasn't being used that the battery died? I think the virus did more than i thought. The battery has either dyed and i need to buy a replacement battery or its a small issue i didn't know about. Also the help and support does not work at all period after i got it back and after i reinstall windows and erased the hard drive.
It come with an error saying
"Windows cannot open Help and Support because a system service is no running.
To fix this problem, start the service named 'Help and Support'."
Also i have a question about the battery, I currently thinking about buying a replacement battery but my friend told me that i should figure out how much mAhs is it, if i don't it could mess up the battery??? I looked around online and i found different replacement batterys, one says like 4200 mAhs and the other is 7200 mAhs does it matter which on you use or does the difference mean how long the battery life will last?
How does someone find about what the mAhs it uses? I have the serial number it says on the back of the battery.
KR-0YF091-71763-5CI-B068 i don't know if this is what i need.
I really need help with this computer, thanx for help in advanced from people.