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25846

September 17th, 2012 11:00

Dell Inspiron N5010 not charging

i replaced the io board that has the power, Ethernet port, esata and usb port, because i believed that the pin from the ac adapter broke off inside. battery is no good, won't hold a charge. SO when i plug in the ac adapter with battery installed, i get no led lights so i thought io board needs replacing. received the new one and i have the same problem. When i press the power button, led lights come on then turn off. Its trying to start from the battery, even if the charger is plugged in. I tried a similar charger and get the same problem. But i did try a working battery from another N5010 and it turned on with no problem. Any help or thoughts on what it could be would be appreciated.

3 Posts

September 17th, 2012 11:00

Just to follow up, when the battery is taken out and with the ac adapter plugged in the laptop, it doesnt turn on.

3 Posts

September 17th, 2012 12:00

sorry about that. i shouldve said the other ac adapter from the other dell n5010

4 Apprentice

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934 Posts

September 17th, 2012 12:00

Use the power adapter of the second N5010 laptop to test it on your system.Your  "similar" adapter might be not Dell compatible.Dell uses a different power supply system compared to other manufacturer.

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You can also test your original Dell adapter on the other system .Should the system boot press F2 and check the power adapter status in the BIOS (adapter = known/unknown) ! If the adapter is unknown battery won't be charged and CPU speed reduced.

4 Apprentice

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934 Posts

September 17th, 2012 13:00

The fact that the system is running fine on battery indicates that all parts(like memory,screen,hard drive etc) connected to the mainboard are OK.Looks like  the mainboard itself is broken - just the circuitry that switches between battery and power adapter.

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