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6304
Dell Studio XPS 1645 Screen Resolution after W10 Update
Similar to another post I just saw, I now see ovals instead of circles and the aspect ratio for recommended has everything "squished". Additionally, it will not recognize my external monitor via a VGA connection.
I have tried the recommended resolution and all the others and the video is clearly screwed up after the Windows 10 update. I am now running Windows 10 Pro, Version 1709, OS Build 16299.64 ...
pcognett
9 Posts
2
November 25th, 2017 06:00
I contacted Microsoft via chat and the tech solved the issue by rolling the ATI Mobility Radeon HD 4670 driver from the latest one (circa July 2017) to an older version (2015) and everything immediately worked. Screen resolution was restored and external monitor recognized. THIS PROBLEM IS RESOLVED!
rd03barbie
1 Message
2
December 1st, 2017 12:00
I have just managed to do what is described below by the following process:
Go to "Device Manager"
Click on "Display adapters"
Right click "ATI Mobility Radeon HD 4670" and select "Update Driver Software"
Select "Browse my computer for driver software"
Select "Let me pick from a list"
Select the old version (2015)
This worked for me. and resolution is back to 1920 x 1080
dellfan07
1 Message
0
December 24th, 2017 23:00
thanks for the solution. was struggling with the messed up resolution since days