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2 Posts
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617625
Dell laptop inspiron n5110 is not turned off after shutdown
i am facing problem on turn off . after press shutdown, it just close the lcd but still power button is on. i have to press and hold on the power button for complete shutdown. please advise. i am really worried due to this issue,
Adam_SQL
9 Posts
4
October 3rd, 2012 17:00
Bemis84
6 Posts
0
November 4th, 2012 12:00
Thanks Adam_SQL, that worked for me. Did not have to reseat the HDD, just removed the battery. Worked perfect after that!
Basrah
1 Message
1
December 2nd, 2012 09:00
please tell me how to say thanks?
I'm very gratitude about your help.
just disconnect the Bios battery and connect it again after 1 minutes, my laptop power off normally
DELL-Harish R
677 Posts
0
July 26th, 2012 09:00
Hi Nuruie,
Welcome to the community
This seems to be a simple issue to be fixed. We have to change few settings on the system for fixing it. Please find the necessary steps below to be followed
1. Go to Start menu and control panel
2. Under control panel please select Power options
3. Under poer options please select choose what power buttons do
4. Select the option which says shutdown.
5. Also select choose what closing the lid do and select shut down
This should fix the issue on the system.
Let us know the progress
Thanks & Regards
Dell_Harish_R
Dell Social Media Responder
https://twitter.com/DellCares
http://www.facebook.com/Dell
DELL-Deb B
113 Posts
0
July 26th, 2012 09:00
Hi,
Welcome to Dell community forums.
As you mentioned in the above post that your computer is not turning off after shut down, I would suggest you to follow few steps which might fix the issue.
Please reply in case you have any questions.
Thanks & Regards
Dell_Debbie_B
Dell Social Media Responder
http://www.facebook.com/Dell
http://twitter.com/#%21/dell
http://www.youtube.com/user/dellvlog?blend=1&ob=4
Nuruie
2 Posts
0
July 27th, 2012 10:00
thanks for responses. but i couldnt understand the method. please suggest me with visual if possible. its only 2 weeks that i bought this laptop. this laptop is without genuine windows. few days ago it had problem and coudnt be log on. message shown as bios is fully not complaint and update bios. Again i took to the shop from where i had bought it. after some money charged they had fixed this problem. but again i faced the shutdown problem. advice me if it have any technical and parts fault or what? what is the location and contact details of Dell Care services at Doha / Alkhore at qatar?
DELL-Deb B
113 Posts
0
July 30th, 2012 16:00
Hi,
I can help you better if you can provide me some details like Service Tag (7 digit alphanumeric code ending with number 1) which you would find at the bottom of the laptop, your Contact Number, Best Time to Reach and Alternate Phone Number. You can add me to your friend list and then Kindly let me know the above details through private messaging.
Please reply in case you have any questions.
Thanks & Regards
Dell_Debbie_B
Dell Social Media Responder
http://www.facebook.com/Dell
http://twitter.com/#%21/dell
http://www.youtube.com/user/dellvlog?blend=1&ob=4
ranjithps
1 Message
0
August 14th, 2012 11:00
Hello,
I am also facing the same problem. I have tried all the 3 options which you gave.
I have formatted the machine again with Win7 64 bit with service pack 1, updated windows and drivers, also to the latest BIOS. Still the laptop does not shut down the windows 7.
My Service TAG number is <ADMIN NOTE: Service tag removed per privacy policy>
Please suggest the way forward.
Please mail the solution to <ADMIN NOTE: Email id removed per privacy policy> or you can reach me on +256 776510281
Thanks and Regards
Ranjith
shariqriaz1990
1 Message
0
September 14th, 2012 09:00
Hello i am also facing the same problem with my dell n5110 .. my computer restarts fine but when i shutdown its stuck with blackscreen and fan and power on..i have tried completely formatting my harddisk but still not working..please help
mostafait
3 Posts
0
September 28th, 2012 01:00
Hi everyone,
I have this problem,
Dell Inspiron 5110 Service TAG: <ADMIN NOTE: Service tag removed per privacy policy>
when i shutdown Laptop! LED black but power button is ON! and i must press and hold power button to turnoff!
please help me!
mostafait
3 Posts
0
September 28th, 2012 02:00
Thanks!
my friiend my problem not solved!
i do change windows - update bios - instal driver -
please help me
DELL-Madhur B
565 Posts
0
September 28th, 2012 02:00
Hi mostafait ,
We can do few troubleshooting steps:
If this does not work then try to update the BIOS on the computer by following the link for your reference:
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15r-n5110?driverId=CXRD8&osCode=W764&fileId=3002719441
Please post back with the results.
mostafait
3 Posts
0
September 28th, 2012 03:00
Please help me!
DELL-Madhur B
565 Posts
0
October 3rd, 2012 04:00
Hello mostafait,
I have sent you friend request please accept it, so that we can work on the issue.
Anilbhatia
1 Message
0
May 13th, 2013 02:00
I have did almost every thing possible but unable to fix the problem, the issue is same with N5110, that it does not properly shuts down, instead I have to press and hold power button to switch it off. Even I updated the BIOS as well, I don't have IEEE 1394 Bus Controller in Device Manager, only IEEE 1394 Bus Controller I haven't tried because of its unavailability. Please suggest .
Thanks