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140 Posts
0
194244
January 8th, 2016 23:00
Dell touchpad does not scroll in Windows 10 - Inspiron 11 3137
Updated my Inspiron 11 3137 to Windows 10 by doing a clean install. I installed all drivers from the Dell Support site for Windows 10 x64, including the Dell Touchpad Driver v19.0.15.2 (A00) listed. I configured the touchpad settings as I had them in the prior OS -- with the 2-finger scrolling enabled. It worked fine but now has issues in Win 10.
In Win 10, scrolling works fine in Google Chrome and Nitro pdf reader only (that I've tested, at least). In Internet Explorer, and all the "modern" aka "Metro" apps, scrolling does not work. When I make the scrolling gesture, a little scroll-type icon shows up but nothing happens (see pic attached). I tried resetting the touchpad settings and I tried uninstalling / reinstalling the driver, with no luck.
Suggestions?
Thanks!
727stretch
140 Posts
0
January 19th, 2016 23:00
In case someone else has this issue, I resolved it by installing the Dell Touchpad driver for Windows 8.1. Now everything scrolls, including Windows 10 apps and Internet Explorer.
The version that works is v17.0.9.23 (A03) and is listed under WIndows 8.1 drivers.
cjzurcher
2 Posts
1
March 15th, 2016 06:00
This is what I installed and rebooted and it works now on my Inspiron 11, 3000 series after upgrading to Windows 10
3147_Input_Driver_CGF99_WN_18.1.2.3_A00.EXE
from
www.dell.com/.../DriversDetails