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July 19th, 2012 09:00
Dell webcam central download
Okay, so I have had my laptop for a while now and my webcam has worked fine for ages, but now it's not working. It's intergrated and there's a message that says it's "not detected...". When I put my screen down very far (almost touching the keys) the little blue light on the webcam comes on and i can see that the webcam works, but as soon as i put the screen back up, it doesn't work.
i tried un-downloading it (or whatever the word is) and now i can't find a proper site to download it back (silly me)!
1. does anyone have a trustworthy site with the ACTUAL download? (many sites have said its the "dell webcam central download" but... isn't :emotion-18:
2. does any one know how to fix the problem of my webcam not working?
Thanks
Evangelina


DELL-Munawar P
748 Posts
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July 19th, 2012 11:00
Hi LinaLina1,
Welcome to Dell Community
In response to your query,below is the link for any webcam issues on any computer.
Installation Steps:
First Save the file on Desktop and then follow the below instructions:
1. Double-click the new icon on the desktop labeled Dell_SX2210-Monitor_Webcam SW RC1.1_ R230103.exe.
2. The Self-Extracting window appears and prompts you to extract or
Unzip to C:\DELL\DRIVERS\R230103. Write down this path so the executable (I.e. Setup.exe) file can be found later.
3. The Self-Extractor window appears.
4. Click OK.
5. After completing the file extraction, if the Self-Extractor
Window is still open, close it.
6. Click the Start button and then click Run.
7. Type C:\DELL\DRIVERS\R230103 in the Open textbox and then click OK.
8. Follow the on-screen installation instructions.
Please let us know any concerns
Thanks & Regards,
Dell_Munawar_P
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DELL-Sridharan
11 Posts
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July 19th, 2012 11:00
Hi LinaLina1,
Welcome to the Community
Thank You for providing the information. The issue that you have mentioned is with webcam cable
Try reseating the webcam cable .Please follow the below link
support.dell.com/.../manuals
Download the user manual by entering the system service tag
If issue is unresolved, please direct message me the system service tag .waiting for your reply
PudgyOne
11 Legend
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30.3K Posts
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July 19th, 2012 11:00
Evangelina,
The drivers that DELL-Munawar P provided were for the file also known as Dell Webcam Central
PLEASE READ AND ANSWER THE QUESTIONS THAT I ASKED, BELOW.
Did you recently install/reinstall the operating system? If yes, did you install the drivers i the correct order? How to Download and Install Drivers in the Correct Order
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
Also try running the Webcam Diagnostics
Did the webcam show in the symptom tree?
Any error messages?
Is the computer under warranty?
Rick