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2 Posts

54495

May 18th, 2009 02:00

E-Flat Panel Stand with Vesa Monitor....

I would like to purchase a e-port advanced and e-flat panel stand for my E6400. In the details on the web site it references an optional E-Vesa Mount adapter which I beleive I will need to mount an older vesa mount monitor.

I cannot find ANY reference to this anywhere on the sales site, does this come as part of the kit or does this need to be purchased separatly. If so can anyone let me know the part number and price in the UK.

Thanks in advance.

Al. 

2 Posts

June 8th, 2009 07:00

Hi Al,

I have had the same problems with Dell over this piece of kit, however after a lot of calls to Dell I managed to convince them that this did exist & successfully ordered some. 

452-10833 1 Monitor Stand : Vesa Plate Upgrade Required to mount a non-Dell Monitor to the flat panel stand (Kit)

The 452-10833 is the dell item number.

I hope this is of use to you.

regards,

Rich.

2 Posts

June 20th, 2009 14:00

I'm interested in knowing if you had any success also.  I've tried to work with our sales rep, but they keep insisting that this part doesn't exist.  I even told them the part number that Rich listed, but they said it didn't exist.

I'm still hoping to find a solution, through them or if I have to, I'll make an adapter plate somehow.  I think it's very unprofessional for them to refer to this part, but then make it next to impossible to order it, just so they can push customers towards buying one of their monitors instead.

 

Dave

 

2 Posts

June 22nd, 2009 04:00

Hi again,

I have in hand the delivery note from Dell for 5 docking stations, port replicators, keyboards, mice AND VESA adaptor plates...

 

The relevant line is as follows:

Item number : G999H. Description: CUS, PLT, MTG, VESA, E-FPM, 75/10 G999H

I know how hard it is to get these from Dell as it took me almost 4 hours on the phone with a sales rep to track them down.

Really hope this helps.

Regards,

Rich.

1 Message

June 26th, 2009 09:00

I am currently on the phonewith Dell Parts. I had to go through Sales to get there. Sales used the 452-10833 number and sent me to parts with a different part number, G999H. Parts found it and ordered it for me. Good Luck to all with this issue.

Dell, bad boys for not placing the part on the main website. I'm quite sure that those of us on the forum string are NOT the only folks experiencing this problem.

144 Posts

September 18th, 2009 12:00

I'm in a similar situation, except I didn't realize it wouldn't work with my monitor until after I received it.

Anyway, on the US description page it has the following information...

This stand works with industry standard VESA mounts. If your monitor does not work with the attachment plates, please use a VESA adapter plate (call or go online to order part Y009C).

This information isn't listed on the Canadian page.  I called Dell parts and was told part# Y009C was $159.  That's more than the stand!  May I ask what you guys paid for the part you ended up getting?

I found a VESA LCD mount on Monoprice for under $4

http://www.monoprice.com/products/product.asp?c_id=108&cp_id=10828&cs_id=1082802&p_id=3613&seq=1&format=2

Any opinions on if this would work?  I have a Samsung 22" LCD and I purchased the E-FPM to use with my Precision M4400 and E-series port plus.

 

EDIT: I found this link...

http://accessories.us.dell.com/sna/productdetail.aspx?c=us&l=en&sku=330-2200

But I am unable to order it online.

EDIT2: Hah, now the link doesn't work, how priceless.

EDIT3: Wow, after 4 phone calls and many minutes on hold, tech support was able to find me a part number 330-1831.  I'm told it will be a little over $40 after shipping.  =( 

1 Message

March 4th, 2010 20:00

This reply is a little late but I had run into this same problem with a Samsung 23 inch LCD.

The Dell LCD Monitor stand 330-0874 requires the VESA mount kit (Y009C) from Dell to work with a non-Dell LCD monitor.

 

1 Message

February 28th, 2011 18:00

Having ordered several of these Flat Panel monitor stands, as of late 2010 they actually ship with the VESA mounting kit. I hope this helps.

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