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2 Posts
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48539
February 6th, 2008 05:00
Inspiron 9400 Black Screen
The LCD monitor on my Inspiron 9400 has suddenly stopped working. I ran the system diagnostic and received
the following message:
Error Code: 0321
Msg Error Code: 2000-0321
Msg: Unable to detect LCD
A connected external monitor works fine but the built-in LCD stays blank. Its backlight does work, but no images appear. Has anyone had this problem? If so, is there a way to get the LCD working again or is it toast? Is it a hardware or software issue?
the following message:
Error Code: 0321
Msg Error Code: 2000-0321
Msg: Unable to detect LCD
A connected external monitor works fine but the built-in LCD stays blank. Its backlight does work, but no images appear. Has anyone had this problem? If so, is there a way to get the LCD working again or is it toast? Is it a hardware or software issue?
No Events found!


Dannodotcom
3 Posts
0
March 9th, 2008 07:00
My Post
Backlight works, but no image at all, not even the bootup screen. If I disconnect the laptop screen from the video card ( Ge Force GO7900 GS) but keep the external VGA monitor connected and boot up, I will see the bootup screen and login screen and all runs normal. I did not get the codes you got when you ran the diagnostic, see my post. Another strange thing, when I have the laptop screen connected and an external monitor connected, bootup, logon, wait for Vista to completely finish loading, THEN initiate SHUTDOWN via Vista onscreen, the laptop screen will go 100% white for 2 seconds before the computer finally shuts down. Now does this mean the video card is toast, not likely because it drives the external just fine, or the laptop screen is toast??? Someone out there know the answer I am sure, please help!
Dannodotcom
9400
2 Posts
0
March 9th, 2008 19:00
I just purchased a new LCD screen from eBay (not the whole hinged cover, just the internal LCD screen). It took about an hour and a half to exchange the screens and, presto, it works!
F.Y.I. I bought it from laptopservicecenter for about $200, but there are a couple of sellers of this item. An interesting note is that the new, un-used screen has a sticker on the back: "Samsung Engineering Sample" so I can't vouch for the original source of the screen. All I know is that the screen arrived quickly, installed easily and works!
peteboyd
7 Posts
0
November 30th, 2008 05:00
I am having a similar problem.
1. The Dell 9400 LCD Screen is blank / black anytime I first power on the laptop.
2. I have tried different configurations, including using only the battery, using just power, using both.
3. All lights on the keyboard (WiFI, Caps, Power, HD and Power) are working and the system loads. The backlight seems to work too as there is a thin white glow at the bottom of the screen and flickers once Windows loads.
4. The screen stays blank / black once Windows loads.
However, I can get the screen to work by doing the following:
1. Power up the laptop and allow Windows XP to load completely (even though I cannot see it loading). I can tell by the sound once its complete.
2. Pull the power including battery and cord.
3. Reboot.
If I do that, then most of the time the screen will come back on and be viewable just fine. It does not work 100% of the time, but most of the time on a second Windows load, I can get the screen to load. Moreover, I ran all diagnostic tests and everything passed completely.
Any ideas? Is this software or hardware? Both?
husky0894
1.6K Posts
0
November 30th, 2008 07:00
While it could be a faulty video card, it's far more likely a faulty system board.
cmestars
4 Posts
0
November 30th, 2008 08:00
I had an error 2000-0333 that caused my screen to be blank on 1501 Inspiron . Found this and it works. Remove the cover over power button carefully, right above the print screen button is a connector, start on left side press down till snaps in then move to right snap in and then restart computer should work. It takes more time taking off the cover than the fix.... Send me the $40+ I just saved you.. hehe
Problems With Flat Panel Monitor or Laptop Screen or problems with portable LCD's
Nicolas Taing
1 Message
0
February 15th, 2009 16:00
Same problem here, i tried to take off the cover over my power button and replug it but still doesnt work.
My screen go blank after a the windows loading screen, but i still can go on safe mode, seem to work.
So beside monitor, can it be a driver problem? i checked all driver update, everything seem updated